Exam 3 CHP 12

Question 1

The process of guiding and directing the behavior of people in the work environment.

Answer 1

Leadership

Question 2

Officially sanctioned leadership based on the authority of a formal position.

Answer 2

Formal Leadership

Question 3

Unofficial leadership accorded to a person by other members of the organization.

Answer 3

Informal Leadership

Question 4

The process of being guided and directed by a leader in the work environment.

Answer 4

Followship

Question 5

An advocate for change. Creates uncertainty, change.

Answer 5

Leader

Question 6

An advocate for stability and status quo. Reduces uncertainty, provides stability.

Answer 6

Manager

Question 7

Setting a direction for an organization. Align people with that direction.

Answer 7

Leadership Process

Question 8

Planning and budgeting.

Answer 8

Manager Process

Question 9

Height, weight, physique, energy, health, appearance, and age.

Answer 9

Physical attributes

Question 10

Originality, adaptation, self-confidence, integrity, convection, and emotional control.

Answer 10

Personality characteristics

Question 11

Social skills, intelligence, scholarship, speech, influence, cooperativeness, and insight.

Answer 11

Abilities

Question 12

Identified autocratic, democratic, and Laizzes-faire leadership styles.

Answer 12

Lewin, Lippitt, and White studies

Question 13

The leader uses strong, directive, controlling actions to enforce the rules, regulations, activities, and relationships; followers have little influence

Answer 13

Autocratic Style

Question 14

The leader takes collaborative, reciprocal, interactive actions with followers; followers have a higher influence

Answer 14

Democratic style

Question 15

The leader fails to accept the responsibilities of the position; creates chaos in the work environment

Answer 15

Laissez-faire style

Question 16

Leader behavior aimed at defining and organizing work relationships and roles;

Answer 16

Initiating structure

Question 17

Classifies the favorableness of the leader’s situation.

Answer 17

Fiedler’s Contingency Theory

Question 18

Degree of clarity,or ambiguity, in the work activities assigned to the group.

Answer 18

Task Structure

Question 19

Authority associated with the leader’s formal position in the organization.

Answer 19

Position Power

Question 20

Quality of interpersonal relationship among a leader and group members

Answer 20

Leader-member relations

Question 21

1. Leader Behavior Styles
2. Follower Characteristics
3. Workplace Characteristics
4. Follower Path perceptions
5. Follower Goals

Answer 21

Path-goal Theory of Leadership

Question 22

Leader as a source of rewards - use where tasks are routine and structured, and subordinates are bored and lacking rewards from job

Answer 22

Supportive

Question 23

Planning, organizing done as a group

Answer 23

Participation

Question 24

The leader makes the decision alone using available information.

Answer 24

Decide

Question 25

The leader obtains additional information from individual members before making the decision alone,

Answer 25

Consult individually

Question 26

The leader shares the problem with the entire group and asks for their opinion, but the leader makes the final decision alone.

Answer 26

Consult as a group

Question 27

The leader shares information about the problem with group members collectively and sets the parameters of the decision.

Answer 27

Facilitate

Question 28

The leader lets the team make the decision

Answer 28

Delegate

Question 29

Leader behavior aimed at nurturing friendly, warm working relationships, as well as encouraging mutual trust and interpersonal respect within the work unit.

Answer 29

Consideration by leader

Question 30

Planning, controlling, clarification from leader - use where tasks are ambiguous, and subordinates expect direction from the leader

Answer 30

Directive/Instrumental

Question 31

Encourage goal-setting and planning by individuals - use tasks that are ambiguous, involving, challenging, and subordinates are capable and achievement-oriented

Answer 31

Achievement-oriented

Question 32

A tool to help leaders determine how much involvement they should seek when making decisions.

Answer 32

Vroom-Yetton-Jago Normative Decision Model

Question 33

The use, by a leader, of personal abilities and talents in order to have profound and extraordinary effects on followers.

Answer 33

Charismatic Leader

Question 34

Have a conscious sense of values, act consistently to their values, motivate followers.

Answer 34

Authentic Leader

Question 35

Ability to recognize and manage emotions in oneself and in others.

Answer 35

Emotional Intelligence

Question 36

Effective leaders understand whom to trust and how to trust.

Answer 36

Trust

Question 37

Glass cliff - Trend in organizations wherein more women are placed in difficult leadership situations.

Answer 37

Gender and Leadership

Question 38

The belief that leaders should serve employees, customers, and the community.

Answer 38

Servant Leadership