Exam 3 CHP 9 Flashcards
1
Q
Formed when two or more have common interests, objectives, and continuing interaction.
A
Group
2
Q
A group of people with complementary skills who are committed to a common mission, performance goals, and approach for which they hold themselves mutually accountable.
A
Work team
3
Q
A cohesive coalition of people working together to achieve mutual goals.
A
Team
4
Q
What are the 4 factors that influence group behavior?
A
- Group norms
- Group cohesion
- Loss of individuality
- Social loafing
5
Q
What are the 5 stages of Bruce Tuckman’s five-stage Model?
A
- Forming
- Storming
- Norming
- Performing
- Adjourning
6
Q
These types of issues include goals and objectives, operating guidelines, performance measures, and role specification.
A
Work team structure
7
Q
The 2nd important dimension of effectiveness.
A
Work team process
