Exam 1- Basic Considerations (ch. 1)

Question 1

What are the two broad-based skills needed for Speech Language Treatment (tx)?

Answer 1

Interpersonal communication skills

Theraputic-specific skills

Question 2

What are interpersonal communication skills?

Answer 2

Interactions used to engage others, including empathy, friendliness, politeness, honesty in feedback, & appropriate nonverbal interactions.
These skills may or may not come naturally.

Question 3

What are therapeutic skills?

Answer 3

Fundamental, core professional skills that must be learned.

Question 4

Define the theraputic mindset.

Answer 4

The mental disposition or attitude that predetermines the SLP’s responses to what happens in therapy sessions.

Question 5

What are the three elements of the therapeutic mindset?

Answer 5

Anticipation
Evaluation
Interaction

Question 6

Describe anticipation as part of the therapeutic mindset.

Answer 6

The SLP’s ability to consider, predict, or anticipate what might happen in a therapy session based on disability, past behavior, physical limitations, etc…

Preparing for the best possible scenario and the worst possible scenario.

Question 7

Describe evaluation as a part of the therapeutic mindset.

Answer 7

Constantly assess what is happening during the session in terms of quality, correctness, and acceptability.

E.g., (dynamic assessment):
“Am I getting what I want?”
“What is correct about this response?”
“What is causing the client trouble in giving the correct response?”

Question 8

Describe interaction as part of the therapeutic mindset.

Answer 8

The SLP’s ‘ready-to-respond’ mode.

Regardless of client responses, the SLP must act, interact, or respond in a way that sustains the therapy session.

These occur everywhere; e.g., “How was your weekend? Oh, you got a new iPhone! Tell me about it!”

Question 9

True or False: SLPs do not correct the communication disorder but facilitate improvement in the client.

Answer 9

True

Question 10

Treatment Process:

What three things do SLPs use to facilitate improvement in the client?

Answer 10

1. Interpersonal demeanor in treatment
2. Nonverbal behaviors & emotional affect
3. Professionalism

Question 11

According to Samovar & Mills, people who honor these five tentants during communication are considered good communicators. Communication is…

Answer 11

It is two-way and symbolic

It is real-life process

It is a receiver phenomenon

It is complex, transitory, & continuous

It is a contextually-based event.

Question 12

Good communicators engage not only in ________(1)________ & _________(2)_______, but playing a game of constant ______(3)________ with those words.

Answer 12

1. message sending
2. receiving
3. interaction

Question 13

What are four nonverbal behaviors that effect interactions, relationships, and thus, client progress?

Answer 13

Eye contact
Facial cues
Proximity
Body Language

Question 14

What are some components of professionalism to remember? (dress-wise, etc…)

Answer 14

Professional appearance is affected by dress, hairstyle, and personal grooming choices.

Dress appropriately, do not wear fragrances, and don’t wear your hair so that it covers your eyes.

Question 15

What are five aspects of communication to remember when it comes to your professional demeanor?

Answer 15

Communicate!

1. Call clients about beginning therapy or changes to session time
2. Answer and return phone calls in a timely fasion
3. Use confidence, professional speech & vocabulary (but don’t use jargon that could confuse the client)
4. Be organized, responsible, on time
5. Be calm, polite, poised, neat, organized, available, and accountable.