Ethics and Comms Flashcards

1
Q

What is confidentiality

A

Confidentiality involves safeguarding information obtained during the provision of psychological services. It includes making provisions for the secure collection, recording, access, storage, dissemination, and disposal of information .

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2
Q

When can a psychologist breach confidentiality?

A
  • With the client’s consent (or a legally authorised person on the client’s behalf)
  • When required to by law
  • When immediate risk of harm to the client or others
  • When consulting colleagues i.e. supervision
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3
Q

How should a psychologist handle confidential client information when speaking with colleagues?

A

Conceal the identify of the client and other parties involved OR if unable, obtain informed consent from client

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4
Q

How long are you required to keep records for?

A

Adults: 7 years
Children & Adolescents: Until they turn 25 years

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5
Q

What should the psychologist consider when disclosing confidential information?

A

Disclose only the information which is necessary to achieve the purpose of the disclosure, and only to people required to have that information

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6
Q

Can a psychologist use confidential information for research purposes?

A

Yes - if informed consent is given and the information is de-identified

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7
Q

What is informed consent?

A

Psychologists must fully inform clients about the nature and purpose of the psychological services they intend to provide.

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8
Q

What style of language should be used with informed consent?

A

The information provided must be in plain language that the client can understand, ensuring clarity and comprehension​​.

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9
Q

What does informed consent typically entail?

A
  • explain nature and purpose of intervention
  • clarify foreseeable risks and adverse effects of intervention
  • explain how information will be collected and stored
  • clarify provision of services i.e. duration, frequency, cost
  • limits to confidentiality
  • clients may stop or withdraw at any time
  • termination of services
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10
Q

Are you required to complete informed consent for children and adolescents?

A

Parents or guardians have the authority to give consent for individuals under 18 in all Australian jurisdictions. However, psychologists must explain the psychological services to be provided as clearly as possible, respecting the minor’s dignity and taking into account their wishes when appropriate.

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11
Q

What is a mature minor?

A

A mature minor is a minor who has been assessed to have sufficient maturity and understanding to provide informed consent for their own medical or psychological treatment.

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12
Q

Can a minor request confidentiality from their parents and/or guardians?

A

Psychologists are ethically obligated to protect the confidentiality of all clients, including minors, as far as possible. Any decision to breach confidentiality must prioritize the minor’s best interests. This includes considering the potential harm that could result from breaching confidentiality versus the benefits of involving parents or guardians.

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13
Q

What should a psychologist consider with divorced or separated parents when providing services to a minor?

A

Psychologists should clarify the involvement of the other parent and the disclosure of information. Confidentiality should be maintained unless disclosure is necessary to avert risk or required by law.

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14
Q

When would a psychologist be required to engage in mandatory reporting?

A

Psychologists are required by law to report certain information, such as instances of abuse, neglect, or situations where the minor poses a risk to themselves or others. These mandatory reporting laws override confidentiality agreements.

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15
Q

Is a psychologist required to gain informed consent from someone with an intellectual disability?

A

Yes - this can be achieved by using simple language, appropriate communication methods (e.g. visual aids), and involving support persons.

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16
Q

When collecting information about a client, what would be considered an invasion of privacy?

A

Collecting information that is not relevant to the services being provided

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17
Q

What points should be discussed with a client regarding collection and storage of information?

A
  • nature and purpose of collecting information
  • where information will be collected from
  • where and how long information will be stored
  • advising clients they may decline request to collect information
  • if declining, advise reasonable consequences
  • explain right and limits of confidentiality
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18
Q

What is propriety?

A

Propriety refers to behaving in a manner that is appropriate, respectful, and adheres to professional standards and ethical guidelines. It involves ensuring that actions and decisions are conducted with integrity, professionalism, and respect for the rights and dignity of clients and others.

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19
Q

What should psychologists do before administering psychological assessments?

A

Psychologists ensure the appropriateness of assessment tools and explain the strengths and limitations of test results.

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20
Q

What factors should be considered when administering psychological assessments?

A

Motivation
Response style
Situational stress
and other factors that may affect results.

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21
Q

With forensic clients, how long should records be kept?

A

Seven years or until all legal matters are resolved

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22
Q

What is a multiple relationship?

A

Multiple relationship” (also known as a “dual relationship”) occurs when a psychologist engages in more than one type of relationship with a client. These relationships can arise in various forms and may include personal, social, financial, or professional interactions beyond the primary therapeutic or professional relationship.

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23
Q

Why should psychologists avoid multiple relationships?

A

Multiple relationships may impair competence, effectiveness, objectivity, or ability to render psychological services.

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24
Q

What should a psychologist do if multiple relationships are unavoidable?

A

Psychologists should identify and disclose any potential, perceived, or actual conflicts of interest to all parties involved, mitigate any potential negative effects, document the nature of the relationship and steps taken to manage them, and seek supervision.

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25
Q

In what contexts are multiple relationships most common?

A

Rural and remote settings
Organisational settings (i.e. EAP, healthcare, education)
Minority groups (e.g. LGBTQIA+, ethnic groups)

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26
Q

According to the APS, how long should a psychologist wait before engaging in a sexual relationship with a client or next of kin?

A

Two years

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27
Q

Why are multiple relationships particularly challenging in small or rural communities?

A

In small or rural communities, psychologists are more likely to encounter clients in various social settings due to the close-knit nature of these communities, making it difficult to avoid dual relationships and maintain strict professional boundaries.

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28
Q

What should a psychologist do if they identify a potential conflict of interest due to a multiple relationship?

A

The psychologist should assess the ethical appropriateness of the relationship, seek consultation from a senior psychologist or colleague, inform all relevant parties, and document the steps taken to manage the conflict while prioritising the client’s welfare.

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29
Q

What steps should psychologists take to ensure informed consent when dealing with minors?

A

Psychologists should assess the minor’s capacity to understand, involve parents or guardians as necessary, explain the nature, purpose, risks, and benefits of the treatment, and obtain documented consent from the legal guardians while also seeking the minor’s assent.

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30
Q

How should psychologists handle confidentiality in forensic contexts?

A

Psychologists should clearly explain the limits of confidentiality, the nature and purpose of the assessment, who will have access to the information, and any legal obligations to disclose information, ensuring clients understand these terms before proceeding.

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31
Q

What are the key components of maintaining professional boundaries?

A

Key components include establishing clear roles and expectations at the start of the relationship, regular review of the contractual arrangements, clear communication of the limits of confidentiality, and monitoring and maintaining boundaries throughout the professional relationship.

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32
Q

Why is it important for psychologists to have separate professional and personal social media profiles?

A

It is important to maintain separate profiles to avoid compromising the effectiveness of psychological services, protect client confidentiality, and maintain clear boundaries between personal and professional information.

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33
Q

How should psychologists manage confidentiality when dealing with multiple relationships?

A

Psychologists should explain the limits of confidentiality, obtain informed consent, secure client information, maintain separate records, inform associated parties with client consent, and consult with senior colleagues or supervisors when necessary.

34
Q

What are the ethical considerations when working with young people?

A

Psychologists must obtain informed consent from parents or guardians, seek the young person’s assent, explain confidentiality limits, maintain professional boundaries, and prioritize the best interests of the young person.

35
Q

What is the slippery slope phenomenon?

A

The slippery slope phenomenon refers to the process by which small, seemingly benign boundary crossings can gradually lead to more significant and potentially harmful boundary violations. It describes how minor ethical lapses can set a precedent that makes subsequent, more serious lapses easier to justify and enact.

36
Q

What is the difference between a boundary crossing and a boundary violation?

A

A boundary crossing is a departure from usual professional practice that may be benign or even beneficial to the client whereas a boundary violation is a serious breach that results in harm to the client and compromises the professional relationship. It typically involves exploitation of the client’s vulnerability and the psychologist’s power.

37
Q

How should a psychologist manage boundary issues?

A
  • Awareness and Self-Reflection
  • Consultation and Supervision
  • Engage in Ethical Decision Making
38
Q

What are the two main phases of the Decision Assistance Model for Australian Psychologists (DA-MAP)?

A
  • Checking phase: The checking phase involves gathering and reflecting on all relevant information before making a decision.
  • Action Phase: The action phase helps psychologists make and implement their decisions.
39
Q

What does the checking phase of the Decision Assistance Model for Australian Psychologists (DA-MAP) entail?

A
  • Acquisition of Knowledge: Ongoing professional development about ethical and legal frameworks
  • Workplace Familiarisation: understanding specific tools, resources, challenges, and issues in workplace
  • Self-Reflection: Reflecting on personal ethical, moral, and value-based beliefs and how these influence decision making
  • Consideration of Previous Decisions: Reflecting on past decisions and areas for improvement
40
Q

What does the action phase of the Decision Assistance Model for Australian Psychologists (DA-MAP) entail?

A
  • Consultation: Consulting peers, literature, and experts
  • Potential Actions: Explore different potential actions and evaluation
  • Decision Making: Making a decision based on the gathered information with a focus on ethical behaviour and client well-being
41
Q

What are risk factors for boundary issues?

A
  • Work Setting: e.g. rural settings
  • Client Characteristics: Client populations such as those with a history of trauma may be more vulnerable to boundary violations
  • Psychologist’s Personal Life: Personal stressors and emotional states can impact a psychologist’s ability to maintain professional boundaries
42
Q

How should a psychologist handle informed consent with mandatory therapy (i.e. court ordered)

A

The psychologist should still actively obtain informed consent, especially outlining the consequences for not engaging in therapy (for court ordered this is typically outlined in court documents e.g. anger management therapy OR six months jail time)

43
Q

What should be considered when working with diverse populations?

A
  • Communication and cultural nuances
  • Building Rapport
  • Cultural Adaptation of Intervention
44
Q

What are ethical considerations when working with diverse clients?

A
  • Respect for cultural values
  • Avoid stereotypes
  • Make adjustments to informed consent where required e.g. additional explanation to ensure nature of services provided
45
Q

How should a psychologist manage confidentiality when using an interpreter?

A

Brief both the interpreter and client on the expectations of confidentiality

46
Q

What are the ethical considerations when using an interpreter?

A
  • Ensure interpreter is competent
  • Avoid multiple relationships where possible
  • Ensure interpreter understands and agrees to confidentiality of services
  • Obtain informed consent from the client to use the interpreter
  • Take reasonable steps to ensure the interpreter is aware of other provisions in APS code
47
Q

What are some ethical considerations when working with Aboriginal and Torres Strait Islanders?

A
  • Respect for Values and Authority: Acknowledge and respect the value systems and authority structures in Indigenous communities.
  • Consultation with Officers: Consult with Aboriginal Liaison Officers and District Education Officers when appropriate.
  • Comfortable Practice: Conduct practice in a manner and language that makes Indigenous clients feel comfortable.
  • Awareness of Socio-Political Issues: Be aware of socio-political issues affecting Indigenous clients’ wellbeing and the effectiveness of services.
48
Q

What ethical concerns are there when a client is at risk of harming themselves or others?

A

Confidentiality vs Duty to Warn
- clients should be informed about the limits of confidentiality when commencing services
- psychologists have a duty to warn and protect the client and/or others

49
Q

How should you manage clients that are at risk of harming themselves or others?

A
  • Safety Planning
  • Implement strategies to restrict access to means of harm (e.g. knives, medication)
  • Therapeutic interventions including CBT
  • Crisis intervention: refer to crisis service, hospital, and/or increase session frequency
  • Regular Monitoring
  • Documentation
  • Supervision
50
Q

What standardised measure can be implemented to assess suicidal ideation?

A

Suicidal Ideation Questionnaire

51
Q

What timeframe should you follow up with clients assessed as high and low risk of suicide or self-harm?

A

High risk: 24 hours
Low risk: 1 month

52
Q

Would breaching confidentiality be ethical with a low level risk of harm to self or others?

A

No - breaching confidentiality is only applicable in high risk situations

53
Q

If a client discloses they are going to commit a crime, can a psychologist breach confidentiality?

A

Only if an identifiable third party is at risk. Psychologists should not make disclosures base on moral or values judgements.

54
Q

Can psychologists be charged under criminal law for not reporting disclosed crimes?

A

Psychologists are unlikely to be charged under criminal law for not reporting a client’s past crimes or intent to commit a crime in the future, although there is the potential for a civil case if the third party can show that they were owed a duty of care.

55
Q

What are key risk factors for clients to harm others?

A
  • History of violence
  • Current threats or plans
  • Access to means of violence
  • Lack of social support
56
Q

What are risk factors for self-harm and/or suicide?

A
  • Previous Suicide Attempt
  • Psychiatric Disorders: depression, bipolar, schizophrenia, BPD, anxiety
  • Substance Abuse
  • Significant Life Stressors: relationship breakdown, financial problems
  • Chronic Medical Conditions
  • Lack of Social Support
  • Family History
  • Trauma and Abuse
  • Cognitive Factors: hopelessness, impulsivity, poor problem solving
  • Cultural: discrimination, marginalised groups
  • Socioeconomic disadvantage
57
Q

What actions should the psychologist take when considering disclosure due to risk?

A
  • Discussing with the Client: Engaging with the client to agree on actions to avert harm.
  • Persuasion: Attempting to convince the client not to take harmful actions, provided this does not endanger the psychologist.
58
Q

In research, what are the National Health and Medical Research Council (NHMRC) Levels of Risk?

A
  • Negligible Risk: No discomfort e.g. filling out survey
  • Low Risk: Participant may experience discomfort e.g. psychological discomfort
  • Not Low Risk: Participant experiences more than discomfort, which can be considered harmful.
59
Q

In research, what are the NHMRC categories for not low risk and that may cause harm to the participant?

A
  • Physical Harm: injury, illness
  • Psychological Harm: feeling worthless, anger, fear
  • Devaluation of Personal Worth: humiliated, manipulated
  • Social Harms: damage social networks, paternity status
  • Economic Harm: direct or indirect costs on participants
  • Legal Harm: prosecution of criminal conduct
60
Q

What are the key ethical principals in research?

A
  • Respect for Participants: Researchers must respect the dignity and rights of participants, ensuring voluntary participation and informed consent.
  • Beneficence and Nonmaleficence: Researchers should aim to maximize benefits and minimize harm to participants.
  • Integrity: Honesty and transparency are crucial in all aspects of research, from designing the study to reporting results.
  • Justice: Fairness in participant selection and equitable distribution of the benefits and burdens of research.
61
Q

Is research required to be submitted to the Institutional Review Board (IRB) for ethical review and approval?

A

Yes - ethical approval by IRB is required prior to commencing research

62
Q

What does non-maleficence mean?

A

Non-maleficence is one of the cornerstones of good ethical practice that
whatever the intervention
or service that is offered, no
harm to the client should
result from it. Psychologists
have a duty to ensure that
the minimisation of any risks in treatment is paramount in the psychologist’s approach
to appropriate intervention.

63
Q

What are ethical considerations for using assessments?

A
  • Appropriate Assessment Tools
  • Accurate Interpretation of Results
  • Provide feedback in clear and understandable manner
  • Secure storage of assessments for required amount of time
64
Q

What are three ethical challenges in intervention?

A
  • Providing evidence based intervention
  • Managing multiple relationships
  • Crisis intervention
65
Q

What is the difference between a psychological test and a psychological assessment?

A

A psychological test is a standardized instrument or procedure designed to measure specific aspects of an individual’s mental functions or behaviours. It typically involves tasks or questions that yield quantifiable scores. A psychological assessment is a comprehensive evaluation process that integrates information from multiple sources, including psychological tests, interviews, observations, and review of historical records, to understand an individual’s functioning and needs.

66
Q

Does the psychologist or client own the client records?

A

The psychologist typically owns the records but a client may have access to them

67
Q

Who owns client records when a psychologist is employed by an organisation?

A

The organisation typically owns the client records, which is noted in the privacy policy. The psychologist still has responsibilities to ensure ethical storage and management of records.

68
Q

What is a key factor when considering delegating tasks to an assistant?

A

Delegate tasks only to individuals who are competent and qualified to perform them.

69
Q

When delegating tasks to an assistant, an breach of confidentiality has occurred. Who is responsible?

A

The primary psychologist retains ultimate responsibility for work performed by assistants. This is also applicable to supervisors and supervisees.

70
Q

Is a client able to request a copy of their record?

A

Yes - this should be actioned within 30 days.

71
Q

In the event of a client’s death, is it ethical for the psychologist to breach confidentiality?

A

No - disclosures should be made in accordance with the APS code (i.e. subpoenas)

72
Q

If the client has passed and named an executor in their will, is this person able to access their psychological records?

A

Yes - the executor is legally responsible for the deceased clients affairs and would be able to access records

73
Q

Is it ethical for psychologists to engage in a paid referral system?

A

No - Psychologists should not receive any remuneration, or give any remuneration for referring clients to, or accepting referrals from, other professionals for
professional services

74
Q

Can psychologists use testimonials when advertising their services?

A

No - Testimonials can often be subjective and may give a misleading impression of the psychologist’s effectiveness or the outcomes of psychological services.

75
Q

Can a psychologist cease services due to an outstanding bill?

A

Yes - but should be handled with ethical care, prioritising client welfare, clear communication, and providing appropriate referrals to ensure continued support.

76
Q

Are psychologists able to practice without professional indemnity insurance?

A

No - all practicing psychologists require professional indemnity insurance. Non-practicing psychologists require insurance that covers for periods when they were practicing.

77
Q

How many hours of Continued Professional Development (CPD) are required every year to maintain registration?

A

30 hours with a minimum of 10 hours of peer consultation

78
Q

What are the four areas of behaviour that require compulsory reporting for psychologists and other AHPRA professionals?

A
  • Intoxication
  • Sexual Misconduct
  • Practitioner Impairment
  • Significant Departures from Accepted Professional Standards
79
Q

When a psychologist has a client who is registered with AHPRA and they disclose problematic behaviour that requires mandatory notification to AHPRA - can the psychologist breach confidentiality?

A

Yes - The PsyBA considers that mandatory notification requirements take precedence over privacy laws.

80
Q

What are the two ethical reasons to take clinical notes?

A

Legal purposes and for service provision

81
Q

What should be considered when taking clinical notes?

A
  • Maintain records for service delivery
  • Sufficient detail for continuity of psychological services