Esthetics History, Career, Image and Communication Flashcards
This group of people used cosmetics for personal beautification, religious ceremonies, and burials
Egyptians
This group of people practiced grooming rituals because they believed their bodies were a gift
Hebrews
An example of ideal beauty in ancient Japan
The geisha
This age included high hairstyles with wire cages that may have contained gardens and live animals
Age of Extravagance
During the Victorian Age makeup was only encouraged in this area
The theater
What caused the change in style, skin care and beauty during the twentieth century
industrialization
A person who is devoted to and has a professional occupation in skin health and beauty
esthetician
A career that requires a knowledge of cosmetic chemistry, camouflage makeup techniques, and business skills
A Medical Esthetician
Who would work with commerical photographers and models
makeup artist
A new area/location where you may find licensed massage therapist
Airport
What is a great way to begin your journey of success
Visualize yourself as a successful esthetician
What is an important way to show respect to others
use good manners
Putting off until tomorrow what you can do today
procrastination
An example of an active problem solving word
create
What is a good study environment
somewhere quiet
what establishes the values you live and work by and your future goals
mission statement
name two types of goals
long term and short term
What is the appropriate order when prioritizing tasks
most important to least important
How long are most facials
60 minutes
another term for ethics
code of conduct
ingredients of a healthy well-developed attitude
diplomacy, receptivity, confidentiality
Characteristics of a good work ethic
trustworthy and hard working
What can influence your professional image
outward appearance, conduct in the work place
What is personal hygiene
daily maintenance of cleanliness and healthfulness
What foods should an esthetician avoid during working hours
onion, garlic,
What approach is best when applying makeup for work as an esthetician
clean and natural
What should makeup do for your appearance
accentuate your best features
What is part of your physical presentation
posture, walk, movements
Definition of ergonomics
designing the workplace, equipment and tools to make body movement more comfortable and safe
How can you maintain good posture
back straight, with your neck and head directly above your shoulders
best posture when sitting
back straight
What can help to enhance your professional image
practicing confidentiality
A good way to handle conflict
be assertive but not overbearing
What is the best thing to do when in a no win argument
remove yourself from the situation
Secure people feel……
confident
What do people do when they believe in themselves
stick to what they believe in
When is the best time to mention the client intake form to the client
When they schedule their appointment
What is a good question to ask about a client’s lifestyle during the consultation
What do they do for a living
What is the final step in the 10 step process
reiterate/ repeat back everything you and the client have agreed on
What is a good thing to do when a situation with a client is beyond your control
communicate past the issue
If a client is more than _____ minutes late they should be asked to reschedule
15
What is the first thing you should do when a client is disatisfied
apologize for their displeasure
A good thing to do when dealing with a difficult client
use words that evoke a positive response
Preferred type of communication with coworkers
objective communication
Something you should try to never do when communicating with your manager
complaining about colleagues