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TFN FINALS > ERIC BERNE > Flashcards

ERIC BERNE Flashcards

1
Q

• Born on May 10, 1910 in Montreal, Canada to a writer and a physician

A

ERIC BERNE

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2
Q

• Died on July 15, 1970 in Carmel-by-the Sea California, United States

A

ERIC BERNE

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3
Q

• He was 60 years old when he suffered a fatal heart attack

A

ERIC BERNE

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4
Q

• He was 60 years old when he suffered a fatal heart attack

A

ERIC BERNE

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5
Q

the study of human behavior that is very complex and complicated concept

A

TRANSACTIONAL ANALYSIS

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6
Q

• It is affected by the psychological factors such as perception, learning, personality and motivation

A

TRANSACTIONAL ANALYSIS

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7
Q

• Individual behavior affects and affected by the behavior of others

A

TRANSACTIONAL ANALYSIS

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8
Q

• One of the major problems in the study of organizational behavior is to analyze and improve the interpersonal relationships

A

TRANSACTIONAL ANALYSIS

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9
Q

• Transactional analysis is one basic approach to study interpersonal relations in an organizational system

A

TRANSACTIONAL ANALYSIS

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10
Q

• This analysis deal with understanding, predicting and controlling interpersonal relationships

A

TRANSACTIONAL ANALYSIS

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11
Q 
Analysis of self-awareness
Analysis of ego states
Analysis of transactions 
Analysis of life positions
Script analysis 
Game analysis
Stroking
A

PRIMARY CONSIDERATIONS OF TRANSACTIONAL ANALYSIS

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12
Q
  • The interpersonal relationships are composed of interself
A

Analysis of self-awareness

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13
Q
  • Self is the core of personality pattern which provides integration
A

Analysis of self-awareness

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14
Q
  • Self is the core of personality pattern which provides integration
A

Analysis of self-awareness

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15
Q
  • Joseph Luft and Harrington have developed a diagram to look at one’s personality including behaviors and attitudes that can be known and unknown to self and known and unknown to others
A

Analysis of self-awareness

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16
Q

known to others and also self

A
  1. Open
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17
Q

unknown to self but known to others

A
  1. Blind
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18
Q

known to self but unknown to others

A
  1. Hidden
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19
Q

unknown to self and unknown to others

A
  1. Unknown
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20
Q

plays an important role in human behavior

A

Analysis of ego states

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21
Q

People interact with each other in terms of psychological positions or behavioral patterns known as ego states

A

Analysis of ego states

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22
Q

are person’s way of thinking, feeling and behaving at any time

A

Analysis of ego states

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23
Q

A person of any age have these ego states in varying degree

A

Analysis of ego states

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24
Q

A person of any age have these ego states in varying degree

A

Analysis of ego states

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25
Q
  1. Child
  2. Adult
  3. Parents
A

3 important ego state

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26
Q

characterized by vert immature behavior. The important feature of child ego state are creativity, anxiety, depression, dependence, fear, joy emotional sentiment etc

A
  1. Child
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27
Q

authentic, direct, reality based, fact seeking and problem solving. They assume that human beings as equal, worthy, and responsible

A
  1. Adult
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28
Q

goes through one’s own experiences and continuously updating attitudes left over from childhood

A

process of adult ego state formation

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29
Q

people with ____gather relevant information, carefully analyses it, generate alternatives and make logical choices

A

adult ego state

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30
Q

means that the values, attitudes and behavior of parents is an integral part of the personality of an individual. These people tend to talk to people and treat others like children

A
  1. Parents
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31
Q
  • Judgemental
  • Rule maker
  • Moralizing
  • Over protective
  • Indispensable
A

characteristics of a person with parent ego state are

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32
Q
  • Berne believed that people have the rationality and freedom to make decisions and solve their own problem
A

Personality Operation

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33
Q
  • The well-adjusted person allows the situation to determine which ego state is in control attempting to strike a balance between all three
A

Personality Operation

34
Q

the study and diagramming of the exchanges between two persons

A

Analysis of transactions

35
Q

a basic unit of social interaction

A

transactions

36
Q
  • Thus where a verbal or non-verbal stimulus from one person is being responded by another person a transaction occurs
A

Analysis of transactions

37
Q

can help us to determine which ego state is most heavily influencing our behavior and the behavior of the other people with whom we interact

A

Transactional analysis

38
Q
  1. Complementary Transactions
  2. Crossed Transactions
  3. Ulterior Transactions
A
  • Depending on the ego states of the persons involved in transaction, there are three types of transactions:
39
Q

o Adult-Adult transactions

A

Complementary Transactions

40
Q

one which the sender sends message a behavior on the basis of his ego state, but this message is reacted to by an unexpected ego state on the part of the receiver

A
  1. Crossed Transactions
41
Q

Crossed communication should be avoided as far as possible. Whenever such transactions occur, communication tends to blocked and a satisfactory transaction is not accomplished

A
  1. Crossed Transactions
42
Q

two ego states within the same person but one disguises the other one

A
  1. Ulterior Transactions
43
Q

In the process of growing up people make basic assumptions about their own self worth as well as bout the worth of significant people in their environment

A

Analysis of life positions

44
Q

The combination of assumptions about self and other person called as

A

life position

45
Q

o I am OK, you are OK
o I am OK, you are not OK
o I am not OK, you are OK
o I am not OK, you are not OK

A

classifications of the four possible life positions or psychological positions

46
Q

appears to be an ideal life position. People with this type of life position have confidence in themselves as well as trust and confidence in others

A

I am OK, you are OK

47
Q

this is a distrustful psychological positions. This is the attitude of those people, who think that whatever they do is correct

A

I am OK, you are not OK

48
Q

this is a common position for those people who feel power less when they compare themselves to others

A

I am not OK, you are OK

49
Q

people in this position tend to feel bad about themselves and see the whole world as miserable. They do not trust others and have no confidence in themselves

A

I am not OK, you are not OK

50
Q

In a layman’s view, a script is the text of play, motion picture, or a radio or TV programme

A

Script analysis

51
Q

In transactional analysis a person’s life is compared to a play and the script is the text of the play

A

Script analysis

52
Q

According to Eric Berne “A script is an ongoing programme developed in early childhood under parental influence which direct the individual’s behavior in the most important aspects of his life

A

Script analysis

53
Q

A script is a complete plan of living, offering prescriptions, permissions and structure which makes one winner or loser in life

A

Script analysis

54
Q

A life script is that life plan the individual’s “child” selected early in their developmental years base mostly on the overt or covert messages or injunctions received from the “child” in your parents

A

Script analysis

55
Q

When people fail to get enough strokes at work they try a variety of things

A

Game analysis

56
Q

One of the most important thing is that they play psychological games

A

Game analysis

57
Q
  1. The transaction tend to be repeated
A

A psychological game is a set of transaction with three characteristics

58
Q
  1. The transaction tend to be repeated
A

Types of Games

59
Q
  1. They make sense on superficial or social level
A

A psychological game is a set of transaction with three characteristics

60
Q
  1. One or more transactions is ulterior
A

A psychological game is a set of transaction with three characteristics

61
Q
  1. A second degree game is one which more intimate end up with bad feelings
A

Types of Games

62
Q
  1. A third degree is one which usually involve physical injury
A

Types of Games

63
Q

o Improved interpersonal communication

A

Benefits & Utility of Transactional Analysis

64
Q

o Source of positive energy

A

Benefits & Utility of Transactional Analysis

65
Q

o Understanding ego state

A

Benefits & Utility of Transactional Analysis

66
Q

o Motivation

A

Benefits & Utility of Transactional Analysis

67
Q

o Organizational Development

A

Benefits & Utility of Transactional Analysis

68
Q

Stroking is an important aspects of the transactional analysis

69
Q

The term stroke refers to “giving some kind of recognition to others”

70
Q

People need strokes for their sense of survival and well being on the job. Lack of stroking can have negative consequences both on physiological and psychological well-being of a person

71
Q
  1. Positive Strokes
  2. Negative Strokes
  3. Mixed Strokes
A

Three types of Strokes

72
Q

the stroke one feel good, is a positive stroke. Recognition approval are some of the examples

A
  1. Positive Strokes
73
Q

a stroke one feel bad or not good is a negative stroke. It hurt physically or psychologically

A
  1. Negative Strokes
74
Q

a stroke may be of mixed type also. Example: the boss comment to a worker, “You did an excellent job inspire your limited experience”

A
  1. Mixed Strokes
75
Q

o Adult-Parent transactions

A

Complementary Transactions

76
Q

o Adult-Child transactions

A

Complementary Transactions

77
Q

o Parent-Parent transactions

A

Complementary Transactions

78
Q

o Parent-Adult transactions

A

Complementary Transactions

79
Q

o Parent-Child transactions

A

Complementary Transactions

80
Q

o Child-Parent transactions

A

Complementary Transactions

81
Q

o Child-Adult transactions

A

Complementary Transactions

82
Q

o Child-Adult transactions

A

Complementary Transactions

TFN FINALS (15 decks)

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