Employee Interview Flashcards
1
Q
Most commonly used method to select employees
A
Interview
2
Q
Types of interview
A
> Structured (can add incremental validity)
- highly structured -all 3 criteria met
- moderate: -2 criteria met
- slightly: 1 criteria met
> Unstructured
-no criteria met
>One-on-one interview >Serial interview >Return interview >Panel interview >Group interview
3
Q
Problems with unstructured interview
A
- poor intuitive ability
- lack of job-relatedness
- primacy effects (first impressions)
- contrast effect
- negative information bias
- interviewer-interviewee similarity
- appearance
- non-verbal cues
4
Q
Also called as Situational questions
A
Future-focused questions
5
Q
Scoring keys in interviews
A
> Right/wrong approach
-for skill-level determiner and disqualifier
Typical-answer approach
-list all positive answers and rated by SME and identify benchmark answers
Key issues approach
-SMEs create list of key issues (1pt) they think should be included in the perfect answer
6
Q
Types of Resume
A
> Chronological
- list previous jobs in order from most to the least recent
- useful for whose previous jobs related to future plans
> Functional
- organizes jobs based on skills required to perform them in order in which they worked
- useful for those who are either changing careers of have gaps in work histories
> Psychological
- contains strengths of chronological and functional
- based on sound psychological theory and research
- 1st section: priming, primacy, short-term memory limits
- 2nd section: education and experience
7
Q
Averaging vs. adding model
A
Activity quality is more important than quantity