Basics

Question 1

To enhance the dignity and performance of human beings and the organizations they work in by advancing the science and knowledge of human behavior

Answer 1

IO Psychology

Question 2

Difference between IO psych and business fields

Answer 2

It examines factors that affect people in an organization as opposed to the broader aspects of running an organization

Question 3

Determine competencies needed to perform a job, staffing the organization with employees, increase competencies with training

Answer 3

Industrial Psychology

Question 4

Analyze jobs, recruit applicants, select employees, determine salary leves, train employees, evaluate employee performance

Answer 4

Personnel Psychology

Question 5

Focus on leadership, job satisfaction, motivation, organizational communication and change, conflict management, group processes

Answer 5

Organizational psychology

Question 6

First impact in IO psych

Answer 6

• Army Alpha and Beta
• Henry Grant: efficiency in cargo ships
• Thomas Edison: selection of right employees
• Frank and Lilian Gilbreth: improve productivity and reduce fatigue by studying motions used by workers; bricklaying

Question 7

Hawthorne studies

Answer 7

Initially designed to investigate such issues as the effects of lighting levels, work schedules, wages, temperature, rest breaks

Question 8

4 Major changes

Answer 8

• Statistical techniques
• Cognitive psychology to industry
• Interest in effects of work on family life and leisure
• Develop methods to select employees

Question 9

Type A Dilemma

Answer 9

There is a high level of uncertainty as to what is right or wrong; there appears to be no best solution; there are both positive and negative consequences

Question 10

Type B Dilemma

Answer 10

• rationalizing dilemmas

- You know what is right but you choose what is best for you