Emotional Intelligence2 txt Flashcards

0
Q

what are the two moral stances that EI calls for?

A

Self-restrain and empathy.

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1
Q

Is emotional intelligence innate?

A

No, it isn’t, can be taught to children.

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2
Q

What is the analogy between EI and quantum physics?

A

Bringing cognizance to the realm of the feeling can have the same effect that the observer in this field, the observer can change change the matter observed

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3
Q

Why IE is an expanded model?

A

Because puts emotions at the center of aptitudes for living

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4
Q

We have a brain that has been forged during 50.000 years that would be not adequate for the event of the last 500, true or false?

A

True. We always confront postmodern dilemmas with a emotional repertoire that was created in the Pleistocene

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5
Q

¿Qué dos partes del cerebro está en el centro de la inteligencia emocional?

A

La amígdada (emociones) y el neocortex (pensamiento y raciocinio) y su interacción.

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7
Q

de donde viene la palabra emoción

A

motere mover y el prefijo e quiere decir mover fuera, es decir, llevar a cabo una acción.

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8
Q

What do we understand by ‘Precognitive emotion’

A

A reaction based on neural bits and pieces of sensory information that have not been fully sorted out and integrated into a recognizable object.

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9
Q

What is the split between IQ related and not IQ related elements concerning success

A

20% are IQ related elements vs. 80% are not IQ related elements such as luck, social class, emotion management.

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10
Q

What is the psychiatric nomenclature for being a constant worrier

A

Generalized anxiety disorder

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11
Q

What are the typical lines of worriness?

A

A narrative to oneself that jumps from concern to concern and more often than not includes catastrophizing. Worries are always expressed in the mind’s ear not in its eye, that is to say words, not images, a fact that has significance for controlling worry.

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12
Q

What are the two forms of anxiety?

A

Cognitive, or worrisome thoughts, and somatic, the physiological symptoms of anxiety, such as sweating, a racing heart, or muscle tension.

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13
Q

What is the function of worrying?

A

Rehearse what our dangers can be, and to reflect on ways to deal with them. However, new solutions and fresh ways of seeing a problem to nbot typically come from worrying, especially chronic worrying.

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14
Q

What is the content of worries ruminage?

A

Normally they ruminate on the danger itself?

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15
Q

The statetement ‘worry habit is reinforcing in the same sense that superstitions are’ is true or false

A

True. Like an amulet that wards off some anticipated evil, the worry psychologically gets the credit for preventing the danger that obsesses about.

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16
Q

What is another reason why chronic worryness is self-defeating (contraproducente)?

A

it take the form of stereotyped, rigid ideas that come to mind over and over. At a neurological level seems to be a cortical rigidity, a deficit in the emotional brain’s ability to respond flexibly to changing circumstances.

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17
Q

What is the first step to avoid worrying?

A

Self-awareness, identify situations that trigger worry and actively challenge the worrisome thoughts. We have to make ourselves questions such as

. Is is necessarily the case that there is only one or no alternative to letting it happen?
. Does it really help to run through these same anxious thoughts over and over?

When a worry is allowed to repeat over and over unchallenged, it gains in persuasive power

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18
Q

What is the solution to worrying?

A

The combination between mindfulness and healthy skepticism would act as a brake on the neural activation that underlies low_grade anxiety

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19
Q

What is the function of melancholy?

A

Short, it enforces a kind of reflective retreat from life’s busy pursuits and leaves us in a suspended state to mourn the loss, mull over its meaning, and, finally, make the psychological adjustment and new plans that will allow our lives to continue.

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20
Q

How can be named melancholy some times?

A

subclinical depression

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21
Q

What is one of the elements that can make that a depression persists?

A

whether a depressed mood will persist or lift is the degree to which people ruminate.

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22
Q

Is always helpful to reflect (pensar) in the causes of depression?

A

It depends. In Therapy it might be perfectly helpful to reflect deeply on the causes of depression if that leads to insights or actions that will change the conditions that cause it. But a passive immersion in the sadness simply makes it worse.

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23
Q

Why are women diagnosed with depression twice as often as are men?

A

They are more open to disclosing their distress. Men tend to drink to cope with this situation and this is why they are diagnosed twice with alcoholism in comparison with women.

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24
Q

What is one of the more effective tactics to deal with depression?

A

Aerobic exercise

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25
Q

What exercise is good to deal with depression?

A

It pitches the body into high arousal. By the same token, relaxation techniques, which put the body into a low_arousal state work well for anxiety, but no so well for depression.

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26
Q

What is a very successful way to deal with depression? shoppingin women and eating or drinking in men are not good ways

A

1) Engineering a small triumph or easy success.

Tackling some long_delayed chore around the house or getting to some other duty we have been wanting to clear up.

2) Seeing things differently or cognitive refraining. Cancer patients that are not dying can feel better it they compare with some other more serious cancer patients but they will feel worse if they compare with health people.
3) Help others in need as this stops rumination

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27
Q

What is what cognitive scientist call working memory?

A

The ability to hold in mind all information relevant to the task at hand.

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28
Q

When the limbic system and the prefontal cortex are affected by distress what do we experince?

A

Problems in our working memory.

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29
Q

What is what makes the difference between normal performers and those at the very top of competitive pursuits?

A

Enthusiasm and persistence in the face of setbacks.

Asian children study more than rest of american children as their parents are not so willing to accept a childs weak area and emphasize the strengths. In their case, if they do not do well, their parents ask them to study at night.

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30
Q

Cultural work ethic translates into higher motivation, zeal and persistence?

A

Yes, asias study more as their parents are not willing to accept o easily that they are not gifted for a given academic subject.

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31
Q

Why emotional intelligence is a master aptitude?

A

Because is profoundly affects all other abilities either facilitating or interfering with them

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32
Q

What is the Marshmallow test

A

If you wait for me to come back you can eat two madalenas if not you can eat one, and it can be now, right now.

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33
Q

What is the more fundamental psychological skill?

A

Resisting impulse. It is the root of all emotional self_control, since all emotions by their very nature, lead to one or another impulse to act (emotion, movere, to act)

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34
Q

What contributes to the intellectual potential appart from IQ?

A

The ability to delay gratification contributes powerfully to intellectual potential quite appart from IQ itself

35
Q

What are most likely our worries finally becoming?

A

Self_fulfilling profhecies

36
Q

what is the mechanism that help some people to use anxiety in the good way?

A

They notice anxiety and this anticipatory emotion helps them to motivate themselves to prepare better for whatever event or activity they have to deal with.

37
Q

What is the relation (shape of the function) between performance and anxiety?

A

An upside_down U shape. The peak is the optimal relationship between anxiety and performance with a modicum (cantidad muy pequena) of nerves propelling outstanding achievement. Too little anxiety brings about apathy or too little motivation and too much anxiety, sabotage any attempt to do well.

38
Q

How hypomania relates with performance

A

Hypomania is the state where a lot of artists and writters to well. But once it turns mania, the agitation undermines the ability to think cohesively enought

39
Q

How good mood interacts with performance? the opposite is called foul_mood (mal humor)

A

Good mood (elation, jubilo or joke) make that we are more creative and find better solutions to problems.

40
Q

What is the master aptitude?

A

To bring out_of_control emotions back into line, this is the master aptitude, facilitating all other kinds of intelligence. Channeling emotions toward a productive end whether it be in controlling impulse and putting off gratification, regulating our moods so they facilitate rather than impede thinking to be persistent in our projects. Flow concept is related to this.

41
Q

What is hope from the emotional intelligence standpoint?

A

One will not give in to overwhelming anxiety, a defeatist attitude, or depression in the face of difficult challenges or setbacks.

42
Q

What means optimism in general terms?

A

Like hope, optimism means having a strong expectation that, in general, things will turn out all right in life, despite setbacks and frustrations.

43
Q

What is optimism from the standpoint of EI?

A

Optimism is an attitude that buffers (protege) people against falling into apathy, hopelessmess or depression in the face of tough going.

People who are optimistic see a failure as due to something that can be changed so that they can succeed next time around, while pessimists take the blame for failure, ascribing it to some lasting characteristic they are helpless to change.

44
Q

what is self-efficacy?

A

The belief that one has mastery over the events of one’s life and can meet challenges as they come up. It is the effect of learnt optimism and hope.

People who have a sense of self-efficacy bounce back from failures, they approach things in terms of how to handle them rather than worrying about what can go wrong.

45
Q

What is the ‘flow’ effect?

A

When attention is focus only in the narrow range of perception related to the immediate tasks, losing tract of time and space. This effect correlates highly with overperformance. Flow is a state of self-forgetfulness, the opposite of rumination and worry, instead of being lost in nervous preoccupation, people in flow are so absorved in the task at hand that they lose all self-consciousness, dropping the small preoccupations of daily life.

46
Q

What is the feature of moments of flow?

A

they are egoless.

47
Q

How can we enter in flow?

A

1) Concentration

2) Task at hand should be somehow demanding, that is to say, between boredom and anxiety.

48
Q

What is the flow application to pedagogy?

A

We have to motivate children from inside rather than by threat or promise of reward to generate flow. Knowing a children profile can help a teacher to fine tune the way a topic is presented.

49
Q

What is the relation between self-awareness and empathy?

A

The more open we are to our own emotions the skilled we will be in reading feelings.

50
Q

What is one of the major deficits in EI?

A

Failure to register another’s feelings, lack of empathy.

51
Q

What is a key ability to be empathic?

A

Ability to detect non verbal signals in other people

52
Q

What are the other characteristics (other than IQ) that are named EI emotional

A

Being able to motivate oneself and persist in the face of frustrations; to control impulse and delay gratification;

58
Q

What are the two abilities you should have to master relationships and handling emotions in others?

A

Self-management and empathy, with these base people skills ripen. Deficits lead to ineptness in the social world. Coordination of moods is the essence of rapport, if you are adept at attuning to people’s moods, or you can easily bring others under the sway of your own. By the same token if you are poor at receiving and sending emotions to others you may have problems at your relationships. The concept is called emotional entrainment (arrastre emocional). At a latter stage to calm distressing emotions in others is the top in social skills

59
Q

What are the basic display rules for emotions? (Emotional display, mostrar emociones).

A

Minimizing the show of emotion (mask the upsetting with a poker face)
Exaggerating
Substituting (ser falso decir si cuando quieres decir no)

This models are adopted thru education (modeling)

60
Q

What is the interaction pattern when two people interact?

A

The direction of mood transfer is from the one who is more forceful in expressing feelings to the one who is more passive. Calibration is also intensifying the moods, for good or for bad. Setting the emotional tone of an interaction is, in a sense, a sign of dominance at a deep and intimate level: means driving the emotional state of the other person.

61
Q

What are the four components of interpersonal intelligence (Hatch and Gardner)

A

. Organizing groups. Initiating and organizing the efforts of a group of people. In the playground this is the kid that decides what orher will play.
. negotiating solutions, the talent of the mediator. Preventing conflicts and resolving those that flare out (se encienden, prenden)
. Personal connection, empathy
. Social analysis, being able to detect and have insight about people feelings, motives and concern

62
Q

What is dissemia (from Greek dys- for ‘difficulty’ and semes for signal)

A

Learning disability in the field of non verbal messages. Misinterpreting or misusing facial expressions, failing to make eye contact, poor sense of prosody. People who is deficient in face to face interaction and the unspoken rules that govern encounters.

63
Q

What are the two mistakes that almost always lead to rejection?

A

. Trying to take the lead too soon

. Being out of synch with the group frame of reference

64
Q

What is the ultimate mesure of mastery in social skill?

A

Handling somebody at the peak of rage

65
Q

What is the theoretical procedure to calm somebody at the peak of rage? (This is called ‘emotional judo’)

A

. Distract her/him
. Empathize with her/his feelings and perspective
. Draw her/him into an alternative focus, one that attunes the person with a more positive feeling.

66
Q

Separador emotional intelligence applied

A

Separador emotional intelligence applied

67
Q

What is the difference between a complain and a personal criticism?

A

. Complains express how do you feel and criticizes the action causing the situation
. Personal criticism some specific a global attack is launched to the person. The person in the receiving end is ashamed, disliked, blamed and defective. All this will lead to a defensive response

75
Q

What is one of the features of molesters (agresores sexuales) and some other crime perpetrators?

A

Lack of empathy, they just cannot feel how others feel

91
Q

Empathy is the fundation of…

A

Moral and ethical standards as you experience somebody else pain and finally take an active position to alleviate her/him

110
Q

What is the original technical sense of the word empathy?

A

Motor mimicry, or those actions seen in babies such as wiping their own eyes when her mother cried.

111
Q

What is the greek original word for sempathy?

A

Empatheia (feeling into) as aesthetics named it, ability to perceive the subjective experience in another person

112
Q

How can we educate our children with EI?

A

No echando broncas sino haciendo ver a los niños lo mal que han hecho sentir a otras personas

114
Q

The messages in rational intelligenece are expressedby words (what) how are what is the mode of nonverbal?

A

Non verbal signals, here is the how and not the what.

115
Q

What are healthy disagreements?

A

Those that have a presence of ways of repair and that make that both parties are not being swanped in bad feelings

117
Q

What is mirroring in EI?

A

One side makes a complaint. The other repeats it but not only the content but the feeling associated to it. Laster the other way around. Each side should verify the quality so it is not just repeating but also having the correct way of doing it.

118
Q

What is the best formula for a complain?

A

XYZ. When you did X, you made me feel Y and I would rather you did Z instead.

119
Q

How can we de-escalate a conflict?

A

By saying you disagree but that they point of view of the other person has validity, even when do disagree with it. We need to validate that we are at least listening.

120
Q

IE at work, what can make people stop trying?

A

Criticism, as if they think they do not perform due to some deficit they will stop trying. It is better to tell them that thedir setbacks or failitures are due to circumstances.

121
Q

What are the points of a very well done critique?

A

. Be specific. Pick a significant incident, an event that illustrates a key problem that needs changing or a pattern of deficiency. Do not day something such as you are not doing ok.
. Offer a solution
. Be present, do your critique face to face and in private
. Be sensitive

122
Q

What is the relation of self-comfirming and sterotyping?

A

People remember more readily instances that support the stwreottpe while tending to discount instances that challenge it.

123
Q

What is the most important element in group intelligence?

A

It is not the average IQ but the sum of total talent and skills of all those involved. Is the ability to harmonize. Groups with more friction were far less able to capitalize on having members or great ability

124
Q

What can be considered as the body´s brain?

A

The immune system as it can be defined as the body`s own sense of self. Cells of the immune system travels by the entire body, those cells they recognyze, they leave them alone, those cells he does not recognize are attacked.

125
Q

How are emotions, brain and immune system related?

A

The chemicals messengers that operate most extensively in both brain and immune system are those that are most dense in neural areas that regulate emotion.

126
Q

What is the emotion more directly with sickness due to scientific evidences?

A

Anxiety, the emotion that we use to prepare ourselves to deal with some danger. This emotion is good but in modern life it´s being used out of proportion and our of place

127
Q

What is a prospective study?

A

Those that start with healthy people and monitor first a heightening of distress followed by a weakening of the immune system and the onset of illness

131
Q

Why do we ask people to talk in detail about their tramas in the treatments of PTSD?

A

Because the fact of talking about the trauma makes evident that the trauma is part of the past and therefore starts the process of overcoming it.

132
Q

What is the main symptom of PTSD?

A

The intrusive memory of the central violent action

133
Q

What makes PTSD so bad?

A

Appart of the hypervigilance state, seems that all people suffering this disorder have an indeo of ‘uncontrollable’. If you can do something with you catastrophe then is less likely to have the PTSD. The idea that your live is in dange during a lot of time is the one that can affect your brain change.

134
Q

What is PTSD meaning?

A

Post traumatic stress disorder