Diversity, Inclusion and Teamworking Flashcards

1
Q

How could Lendlease improve diversity in the workplace?

A
  • Varied recruitment panel
  • Multiple stages of interviews
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2
Q

Why and how is the RICS addressing diversity and inclusion?

A
  • Traditionally suffered a lack of diversity
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3
Q

What are qualities of a good team player?

A
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4
Q

How do you encourage D&I at work?

A
  • Provide training
  • Celebrate holidays
  • Use inclusive language (gender neutral terms and pronouns)
  • Opportunities for skills development (learn new skills at work and company pays for it)
  • I am part of Gender Equity Network where we campaign for gender equality e.g. parental leave is 6 months for mothers and fathers
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5
Q

When have you worked as part of a team?

A

Currently I am working on the Plot 78 RMA submission. I am working closely with the Project Manager to delegate responsibilities to different consultants. I then work closely with each consultant to ensure we have clearly communicated the deliverables and deadlines. This is a team effort to submit a coordinated RMA.

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6
Q

What behaviours contribute to successful team working?

A
  • Ensure the team is diverse in terms of backgrounds and qualities
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7
Q

What is key legislation relating to D&I?

A

Equality Act (2010)

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8
Q

What are the 9 protected characteristics of the Equality Act (2010)?

A
  • Gender reassignment
  • Sex
  • Sexual orientation
  • Age
  • Disability
  • Race
  • Religion / belief
  • Marriage / partnership
  • Pregnancy / maternity
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9
Q

Which Rule of Conduct (2021) does D&I relate to?

A

Rule 4

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10
Q

What must sole practitioners do to encourage D&I?

A
  • Office accessible for visitors
  • Website accessible
  • Challenge exclusionary behaviour
  • Diversify supply chain and champion minority owned businesses
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11
Q

What must smaller firms do to encourage D&I?

A
  • Recruit a range of talent
  • Inclusive job descriptions
  • Policies for behaviour, parental leave, caring responsibilities and well-being
  • Consistent onboarding
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12
Q

What must larger firms do to encourage D&I?

A
  • Remove bias from recruitment
  • Collect and publish EDI data regarding diversity of workplace
  • Staff training on EDI and inclusivity
  • Support employee groups that support different communities
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13
Q

How might you test unconscious bias?

A

Implicit Assumptions Testing

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14
Q

What are the RICS doing to address D&I?

A

RICS, RTPI, RIBA and CIOB have signed a Memorandum of Understanding Action Plan (MoU) intended to create a more diverse, equitable and inclusive sector.

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15
Q

What does the MoU require?

A

-Organisations determine reasons for poor performance through data collection and education.

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16
Q

How does the Bichard Review relate to D&I?

A

Requires the RICS to improve diversity and inclusivity in decisions and action relating to its governance

17
Q

What behaviours are associated with good team working?

A
  • Listening
  • Discussing
  • Persuading
  • Respect
  • Helping
  • Sharing
  • Participating
  • Communication
  • Reflection
18
Q

How can you avoid unconscious bias?

A

Through recruitment

19
Q

How can you improve teamworking?

A
  • Plan a clear map of where your team wants to go, share goals as individuals with team and work together
  • Create a good team culture (internal diversity and inclusion policies, including anti-harassment or anti-discrimination)
  • Stick to policies
  • Inspire and keep work interesting
  • If you are in a management position, try and delegate / offer training
  • Don’t be a bad boss, makes team less successful
  • Set the right tone
  • Accountability goes both ways
20
Q

What is unconscious bias?

A

Unconscious (or implicit) bias is a term that describes the associations we hold, outside our conscious awareness and control.

Affinity Bias - Similar characteristics to you
Halo effect - Like one thing about them e.g. went to a good uni

21
Q

How to overcome unconscious bias?

A
  1. Be aware of it
  2. Multiple steps in recruitment
  3. Diverse recruitment panel
  4. Justify decisions with evidence
  5. Work with a wide range of people and get to know them as individuals
  6. Focus on positive behaviour of people rather than negative stereotypes
  7. Employers should implement policies that limit the influence of individual characteristics and preferences
  8. Communication / collaborate / contribute / encourage all members of the team to contribute
  9. Some of these might involve negotiation, remember to stand your ground
  10. Avoid bombarding colleagues with emails
22
Q

What is key legislation?

A

The Equality Act (2010)

  • Legally protects people from discrimination in the workplace and wider society
23
Q

How is the RICS involved?

A
  • RICS understands it is historically not diverse
  • Signed up to ‘Inclusive Employer Quality Mark’ (sign up to diversity and inclusion principles, any company can apply to it)