De-escalation Flashcards

1
Q

Core of the CDM

A
  1. Police ethics
  2. The values of the police agency
  3. Proportionality
  4. The sanctity of the human life
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2
Q

5 Step’s of the CDM

A
  1. Collect information
  2. Assess situation, threats, and risks
  3. Consider police powers & agency policy
  4. Identify options & determine best course of action
  5. Act, review, and re-assess
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3
Q

Articulate the benefits of the CDM:

  1. _______
  2. ________
  3. ________
  4. ________
  5. _________
A
  1. Articulate the benefits of the CDM
  2. Organize the decision-making process
  3. Assists officers to make better decisions
  4. Assists officers in explaining their actions after the incident to provide a structured,
  5. rational explanation increasing credibility.
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4
Q

5 universal truths of human interaction:

A
  1. People feel the need to be respected
  2. People would rather be asked than told
  3. People have a desire to know why.
  4. People prefer to have options over threats
  5. People want to have a second chance
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5
Q

Explain the (80/20 rule).

A

80% of your time is spent listening and 20% talking

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