DB 16-09 SAVE

Question 1

SAVE mean?

Answer 1

Supplying Aid to Victims of Emergency Card Program

Question 2

___ and the ___ entered into a joint agreement to support the Supplying Aid to Victims of Emergency Card Program.

Answer 2

1) Los Angeles Fire Department

2) United Firefighters of Los Angeles City (UFLAC)

Question 3

The SAVE Card Program is an initiative managed by the California Fire Foundation that gives first responders the opportunity to offer financial relief to victims of natural disasters where property damages are a minimum of __%.

Answer 3

25%

Question 4

Cards have a value of $___and operate similar to a common credit/debit/gift card.

Answer 4

$100

Question 5

On-scene ___ initiate the SAVE Card Program where victims qualify.

Answer 5

Incident Commanders

Question 6

The SAVE Card Coordinator is the ___.

Answer 6

Assistant Bureau Commander – Operations South Bureau

Question 7

Operations South Bureau office is designated as the LAFD’s ___

Answer 7

point of contact and coordinator for card distribution, issuance, and control.

Question 8

Replacement cards will be distributed through the ___ once a card has been issued and all proper documentation has been submitted.

Answer 8

SAVE Card Coordinator

Question 9

SAVE Cards are distributed to each ___.

Answer 9

Bureau Office

Valley, West, South, and Central

Question 10

Each Bureau Commander has a unique activation code that is used to ___

Answer 10

activate a SAVE Card.

- unique activation code

Question 11

Battalion Commanders shall store SAVE Cards in a ___.

Answer 11

secure location that provides accessibility when issuance of a SAVE card is appropriate.

Question 12

This is a benchmark created to determine when the issuance of a SAVE Card is appropriate. __% property loss is based on the loss of personal contents within an entire household.

Answer 12

25%

Question 13

This assessment does not include structural damage but merely the ___

Answer 13

personal contents of the household.

Question 14

Should structural damage be significant enough to ___

Answer 14

prevent the resident from remaining in the household, this would constitute an appropriate issuance of the SAVE Card.

Question 15

Card shall be issued per ___, not per individual in a dwelling.

Answer 15

dwelling

Question 16

However, it is acceptable to issue more than one SAVE Card per dwelling, for the same incident, if an Incident Commander determines that a dwelling contains more than one ___.

Answer 16

Head of Household.

Question 17

Resident – ___

Answer 17

An owner/renter that currently resides in the residence, structure, vehicle, garage.

Question 18

Dwelling – ___

Answer 18

A single living unit where single or multiple occupants reside.

Question 19

Head of Household - ___

Answer 19

A person who is responsible for himself or herself, and/or their family, and/or their dependents. One dwelling may contain more than one Head of Household.

Question 20

Ineligible SAVE Card Recipients:

Answer 20

1) Businesses
2) Victims of crisis or emergencies not impacted by fire or other natural disasters (such as traffic accidents, evacuees forced to flee due to pending wildfires, or those victims who do not incur 25% damage to their residential property).

Question 21

Issuance Process:

The ___ will determine if property damages are consistent with program criteria of 25% or greater.

Answer 21

Incident Commander

Question 22

Issuance Process:
The on-scene ___ issuing the SAVE Card shall activate the card by contacting the Bureau Commander that has jurisdiction over the incident.

Answer 22

Battalion Commander

Question 23

Issuance Process:

Verify the card status prior to issuance and communicate clearly with the victim when the card will be ___

Answer 23

activated and ready for use.

Question 24

Issuance Process:

The initial on-scene fire company that responded to the incident and/or first in district fire company should ___

Answer 24

issue the SAVE Card to the victim(s).

Question 25

Issuance Process:

If, in the fire company’s judgment, it is appropriate, consider ___ when issuing the SAVE Card.

Answer 25

photo opportunities

Question 26

Issuance Process:

The photos would be used to ___

Answer 26

promote the SAVE Card program to maximize opportunities and ensure the ongoing success of this effort.

Question 27

Issuance Process:

___ must ensure proper documentation of losses including photos depicting the extent of property loss.

Answer 27

Incident Commanders

Question 28

Issuance Process:

A brief incident summary with photos shall be necessary when ___

Answer 28

submitting the report on the SAVE Card website.

Question 29

Issuance Process:
The Battalion Commander over the fire company issuing the SAVE Card, will enter the following information into the “LAFD SAVE Card System” located on the ___ within ___ hours of issuance of the card

Answer 29

1) LAFD Intranet

2) 24 hours of issuance of the card

Question 30

Issuance Process:
The Battalion Commander over the fire company issuing the SAVE Card, will enter the following information into the “LAFD SAVE Card System” located on the LAFD Intranet within 24 hours of issuance of the card:

Answer 30

a. Estimated property loss greater than 25% (personal contents, not structural damage)
b. SAVE Card number (Located with the card)
c. Name of Bureau Commander that activated the SAVE Card
d. Card issue date and time
e. Incident number (LAFD incident number)
f. Recipient’s name
g. Recipient’s address or location
h. Recipient’s phone number
i. Occupancy type (single family dwelling, apartment, etc.)
j. Number of households impacted
k. Number of occupants displaced
l. Number of fatalities
m. Incident description
n. Upload pictures of property loss
o. Fire Station District
p. Council District

Question 31

The SAVE Card Program furthers LAFD’s ___ and ___.

Answer 31

community outreach and resiliency efforts

Question 32

Any questions regarding the SAVE Card Program shall be directed to the ___

Answer 32

SAVE Coordinator, Operations South Bureau at (310) 548-2558.