DATA QUALITY Flashcards

1
Q

Bad date does not accurately give

A

an overall view of the org

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2
Q

Bad data is consistently linked with:

A

Lost revenue

Missing or inaccurate insights

Wasted time and resources

Inefficiency

Slow info retrieval

Poor customer service

Reputational damage

Decreased adoption by reps

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3
Q

Good data lets your company do several things:

A

Prospect and target new customers

Identify cross-sell and upsell opportunities

Gain account insights

Increase efficiency

Retrieve the right info fast

Build trust with customers

Increase adoption by reps

Plan and align territories better

Score and route leads faster

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4
Q

What are the several key Data quality attributes?

A

AGE

COMPLETENESS

ACCURACY

Consistency

Duplication

Usage

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5
Q

What is a common app assess the quality of your data?

A

Data Quality Analysis Dashboards App.

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6
Q

First step to improving data quality is to develop

A

a data management plan

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7
Q

A typical data management plan includes standards for

A

creating
processing
maintaining data.

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8
Q

What are some Data Standards?

A

Naming

Formatting

Workflow

Quality

Roles and Ownership

Security and Permissions

Monitoring

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9
Q

Make the fields to subject the org business objective to be ________________(custom fields may need to be created to support this need).

A

required

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10
Q

What are some of the features that should be included when setting up your data management plan?

A

Required Fields

Validation Rules

Workflow Rules

Page Layouts

Dashboards

Data Enrichment Tools

Duplicate Management

Custom Field Types

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