CPTM - Module 1 Flashcards
- Which of the following is NOT a core responsibility of the training manager?
A. Create strategic alignment
B. Optimize processes
C. Perform analysis to identify needs
D. Content Development
E. Calculate ROI
E. Calculate ROI
- As a training manager, it is important for you to understand how the training industry has evolved over time. This understanding will provide perspective on the _______________ and a sense for emerging trends.
A. Current state of the industry
B. Current state of the economy
C. History of the world
D. Content Development
E. Process of natural selection
A. Current state of the industry
- Frederick Taylor, the father of scientific management, engineered jobs and trained workers to be consistent and reliable during which evolutionary stage of the training industry?
A. Industrial Revolution
B. Post-War Boom
C. Civil Rights Movement
D. Information Technology (IT) Revolution
E. Global Economy
A. Industrial Revolution
- Which evolutionary stage of the training industry was characterized by a need to train expanding numbers of assembly line workers?
A. Industrial Revolution
B. Post-War Boom
C. Access Through Technology
D. Information Technology (IT) Revolution
E. Global Economy
B. Post-War Boom
- Which evolutionary stage of the training industry was characterized by the founding of a number of leadership training companies to help leaders identify with people and make workers feel valued?
A. Industrial Revolution
B. Post-War Boom
C. Focus on Soft Skills
D. Information Technology (IT) Revolution
E. Global Economy
C. Focus on Soft Skills
- Which evolutionary stage of the training industry was characterized by new computer skill requirements and the e-learning environment?
A. Industrial Revolution
B. Post-War Boom
C. Personalized Learning
D. Information Technology (IT) Revolution
E. Global Economy
D. Information Technology (IT) Revolution
- Large multi-national companies typically have a single training organization.
A. True
B. False
B. False
- High-performance companies are likely to have high-performance training organizations.
A. True
B. False
A. True
- ___________ -centric training organizations are characterized by curriculum offerings that focus on the individual learner and the fulfillment of individual potential.
A. Learner
B. Self
C. Business
D. Training
E. Organization
A. Learner
- ___________-centric training organizations are focused on business needs and business performance improvement solutions.
A. Learner
B. Business
C. Self
D. Training
E. Organization
B. Business
- Which of the following activities is NOT a way that training managers demonstrate learning leadership?
A. Articulating why their company is successful and the challenges their company faces as a result of environmental, economic or market issues
B. Making business goals and objectives the central focus
C. Developing a large, well-rounded training curriculum
D. Demonstrating how learning and development can be used as a lever to achieve business goals
E. Knowing who their competitors are and how their company “stacks up” against the competition
C. Developing a large, well-rounded training curriculum
- Which of the following statements best defines learning leadership?
A. Partnering with business units to align training department activities with business goals
B. Building a training organization that is larger than competitors’ training organizations
C. Developing a training curriculum that emphasizes leadership skills
D. Demonstrating proficiency in content development and delivery
E. Developing a reputation for academic excellence within the learning community
A. Partnering with business units to align training department activities with business goals
- The training manager’s first core responsibility is to strategically ______ the training function with the organization’s goals and objectives.
A. Position
B. Align
C. Place
D. Compare
E. Manage
B. Align
- Training is for employees only.
A. True
B. False
B. False
- As a training manager, you are responsible for ensuring that the resources under your control are available when and where they are needed. Which of the following is NOT a resource?
A. Employees
B. Materials
C. Technologies
D. Vendors
E. Learners
E. Learners
- Assessing performance provides the feedback loop necessary to determine whether the training function is meeting _____________ and improving _______________.
A. Individual needs; employee morale
B. Business needs; business performance
C. Individual needs; business performance
D. Business needs; employee morale
B. Business needs; business performance
Which objective aligns with the components of the CPTM community curriculum?
1) Introduce the foundational information that comprises the CPTM body of knowledge.
2) Develop the ability to apply concepts and models.
3) Check for understanding and application of skills required to manage a successful training organization.
4) Create a network of thought leaders that drives innovation and contributes to others’ development.
Create a network of thought leaders that drives innovation and contributes to others’ development.
The CPTM practicum uses which of the following to develop participants’ ability to apply skills and knowledge during the program? (Select 2 correct answers).
1) Case studies
2) Online lectures
3) Self-study
4) Discussions with experts
- Case studies
- Discussions with experts
It’s important for training managers to understand the history of the training industry so they can ______. (Select 2 correct answers.)
1) Pinpoint when specific training techniques and concepts originated
2) Understand how historical societal shifts contributed to changes in the training profession
3) Identify which training techniques have historically been most effective
4) Anticipate future changes in the training profession
- Understand how historical societal shifts contributed to changes in the training profession
- Anticipate future changes in the training profession
What are companies’ primary motivations to provide training? (Select all that apply.)
A. Increase revenue
B. Promote employees
C. Reduce costs
D. Reduce outsourcing
E. Minimize risks
A. Increase revenue
C. Reduce costs
E. Minimize risks
High-performance training organizations are characterized by which of the following qualities?
A. Responsive to personal needs
B. Responsive to business needs
C. Responsive to industry needs
D. Responsive to geo-political needs
B. Responsive to business needs
Reading your company’s annual report, press releases and internal communications, and talking to your business partners across organizational levels, will help you accomplish which of the following objectives? (Select all that apply.)
A. Discover business objectives and priorities
B. Assess learner reactions to training
C. Uncover business problems and issues
D. Guarantee that training function budgets are not cut
E. Make business goals the focus of learning strategies
A. Discover business objectives and priorities
C. Uncover business problems and issues
E. Make business goals the focus of learning strategies
Strategically aligning training with the needs of the business requires that training managers _______. (Select all that apply.)
A. Adapt training to the business’ culture
B. Promote the value of developing well-rounded employees
C. Recognize that the business is their customer
D. Sell a wide-ranging curriculum of courses to the business
E. Develop consultative partnerships with business leaders
A. Adapt training to the business’ culture
C. Recognize that the business is their customer
E. Develop consultative partnerships with business leaders
Optimizing processes requires that training managers ______. (Select all that apply.)
A. Automate or outsource most training functions
B. Translate business needs into learning outcomes
C. Identify a single vendor to manage training processes
D. Understand process inputs and outputs
B. Translate business needs into learning outcomes
D. Understand process inputs and outputs
