CONTROLLING

Question 1

CONTROL PROCESS [EMCT]

Answer 1

Establish
Measure
Compare
Take

Establish standards
Measure performance
Compare performance to standards
Take Corrective Action

Question 2

• Desired outcome

Answer 2

Establish standards

Question 3

• Actual outcome

Answer 3

Measure performance

Question 4

• Higher or lower?

Answer 4

Compare performance to standards

Question 5

• Depends on the comparison

Answer 5

Take Corrective Action

Question 6

TYPES OF CONTROL

Answer 6

Feedforward
Concurrent
Feedback

Question 7

• Control for the future
• To prevent anticipated problems

Answer 7

Feedforward

Question 8

• Control for the present
• Minimize problems as they occur

Answer 8

Concurrent

Question 9

• Control for the past
• To correct problems that have occurred

Answer 9

Feedback

Question 10

DEFINING AND IDENTIFYING COSTS

Answer 10

Direct costs
Indirect costs
Variable costs
Fixed costs
One-time operating costs
Capital items

Question 11

Reagents, consumables, time of the MedTech

Answer 11

Direct costs

Question 12

Expenses that can be easily be traced directly to an end product

Answer 12

Direct costs

Question 13

Proficiency testing, utility expenses

Answer 13

• Indirect costs

Question 14

• Not directly related to a billable test but are necessary for its production

Answer 14

• Indirect costs

Question 15

• Example: reagent costs (the more reagent you use, the more you spend)

Answer 15

• Variable costs

Question 16

• Change proportionately with the volume of tests

Answer 16

• Variable costs

Question 17

• Do not change with the volume of tests performed

Answer 17

Fixed costs

Question 18

1 reagenf = 1 result

Answer 18

Direct cost

Question 19

Refrigerator
pen
electricity

Answer 19

Indirect cost

Question 20

Syringe - more phlebotomy - order more
syringe

Answer 20

Variable cost

Question 21

Rent

Answer 21

Fixed

Question 22

Reagents, electricity, disposable pipets, salary expense

Answer 22

One-time operating costs

Question 23

• One-time use only; once used, the item has no further value

Answer 23

One-time operating costs

Question 24

Example: machines
Note: with time, thess items lose their value (depreciation)

Answer 24

Capital items

Question 25

Must have a useful life of longer than 1 year

Answer 25

Capital items

Question 26

• Have a useful life greater than one production cycle

Answer 26

Capital items

Question 27

Vitek
centrifuge

Answer 27

Capital