Consumers Rights Flashcards
What is the Right to basic safety needs?
All consumers have the right to safety to satisfy the first level of maslow’s hierarchy
What is the Right to Safety?
Right to know the product and service are safe and not endanger their health
What is the Right to information?
Consumers need information on labels to make wise decisions
What is the Right to choose?
Consumers must be able to have a range of products for choice and services at competitive prices
What is the Right to representation?
Consumers can be involved in decisions that affect their interest
What is the Right to redress?
Government provides place for consumers to complain or ask for guidance
What is the Right to consumer education?
Learn to make wise and informed purchases
What is the Right to healthy enviroment?
By not littering and by recycling waste, manufacturers must dispose of chemicals correctly
What is the Right to repair/service products?
Repar, replacement, refund
What is the Right to courteous treatment?
Buisnesses should treat the consumer with respect
What is the Right to fair prices?
The price of the product should correspond with the quality of the product
What is the Right to be heard?
you have the right to complain but make sure you use the correct channels
What is the right to quality?
Demand quality products and services
What is the Right to be a minority consumer?
Cultures, race, sexuallity prefrenece all have the same rights.
