Consumers responsibilities Flashcards

1
Q

Solidarity

A

Consumers must work together and form a group to ensure complaints are addressed. a group is better than one

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2
Q

critical awareness

A

Consumers must ask questions to know all details about the product being purchased as well as condition of guarantees attached to the sale

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3
Q

Follow rules and regulations

A

Responsible consumers are aware of purchasing decisions and actions and how they affect other people

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4
Q

Be informed

A

Read all information from manufactures on labels and compare different prices and brands

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5
Q

Be careful with the goods

A

Do not damage goods

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6
Q

Honour your commitments

A

Pay on time, honour agreements and contracts

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7
Q

Prompt payments

A

Pay bills on time to avoid being backlisted and stick to a budget

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8
Q

Be honest

A

Not claiming new product if instructions for use and care were not followed. Not taking items not payed for

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9
Q

Complain to the right place/person

A

Submitting complaints to the correct person and make sure this will help other consumers and the business

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10
Q

Be polite, courteous and respectful

A

Act courteous, respectful towards sale staff, this behaviour commands respect

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11
Q

Preserve natural heritage

A

Preserve natural environments

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12
Q

Think independently

A

Recognise marketing strategies and advertisements for what they are

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