Consumers responsibilities Flashcards
Solidarity
Consumers must work together and form a group to ensure complaints are addressed. a group is better than one
critical awareness
Consumers must ask questions to know all details about the product being purchased as well as condition of guarantees attached to the sale
Follow rules and regulations
Responsible consumers are aware of purchasing decisions and actions and how they affect other people
Be informed
Read all information from manufactures on labels and compare different prices and brands
Be careful with the goods
Do not damage goods
Honour your commitments
Pay on time, honour agreements and contracts
Prompt payments
Pay bills on time to avoid being backlisted and stick to a budget
Be honest
Not claiming new product if instructions for use and care were not followed. Not taking items not payed for
Complain to the right place/person
Submitting complaints to the correct person and make sure this will help other consumers and the business
Be polite, courteous and respectful
Act courteous, respectful towards sale staff, this behaviour commands respect
Preserve natural heritage
Preserve natural environments
Think independently
Recognise marketing strategies and advertisements for what they are
