Conflict and dispute Flashcards

1
Q

• How do you avoid conflict

A

Ensure you state what is required of all parties in tender docs, and contract docs
Good communication and put everything in writing

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2
Q

• What is a conflict of interest

A

An actual or perceived risk where your judgement could be compromised when undertaking an assignment.

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3
Q

• In your opinion, what causes the most disputes

A

Money

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4
Q

• Is adjudication binding

A

yes

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5
Q

• What was the outcome of the arbitration case you were involved with and in hindsight, would you have done anything differently.

A

The outcome was that my client won the arbitration case – in hindsight I would have encouraged my client to do a longer period of mediation

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6
Q

• What is arbitration?

A

A form of alternative dispute resolution

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7
Q

• What are types of conflicts?

A

Party conflict – this is where it’s a conflict against a client when acting for another client
Own interest conflict – this is where acting for the client has a conflict with the same RICS member or firm
Confidential information conflict – this is where you provide information to a client but the duty to another client to keep that information confidential

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8
Q

• How to resolve a conflict?

A

Raise the issue and try to deal with it through conflict and negotiation – face to face meeting if this doesn’t work then you could consider a alternative dispute resolution

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9
Q

Talk me through arbitration?

A

an independent adjudicator writes to both parties, both parties send there info and evidence, the adjudicator decides who wins.

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10
Q

can you appeal adjudication?

A

no

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11
Q

can you appeal adjudication?

A

no

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12
Q

who pays for adjudication?

A

both parties

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