Communication and Physical Assessment of the Child and Family Flashcards
Guidelines for communication and interviewing
-Specific form of goal-directed communication
-Address parents by Mr or Mrs
-Ask child their preferred name
-Requires an organized
-Turn off distractions
-Approach and takes time to master
-Computer privacy and applications in nursing
-Telephone triage w/ counseling (date, time, background, chief complaint, general s/s, systems review, steps taken)
Communicating w/ families
-Communicating w/ parents
-Encouraging parents to talk
-Distract child if crying
-Directing the focus
-Listening and cultural awareness
-Asked open-ended questions
-Give positive reinforcement to both children and parents
-Cultural considerations: interviewing w/o judgment, using silence, being empathetic, providing anticipatory guidance
Empathy vs sympathy
-Empathy: capacity to understand what another person is experiencing from within that person’s frame of reference
-Sympathy: having feelings similar to those of another person, rather than understanding those feelings
Blocks to communication: nurse
-Giving unrestricted and sometimes unsought advice
-Offering premature or inappropriate reassurance
-Giving overready encouragement
-Defending a situation or opinion
-Using stereotyped comments or cliches
-Limiting expression of emotion by asking directed, closed-ended questions
-Interrupting and finishing the person’s sentence
-Taking more than the interviewee
-Forming prejudged conclusions
-Deliberately changing the focus
Signs of information overload: patient
-Long periods of silence
-Wide eyes and fixed facial expression
-Constant fidgeting or attempting to move away
-Nervous habits (tapping, playing w/ hair)
-Sudden interruptions (asking to go to the bathroom)
-Looking around
-Yawning, eyes dropping
-Frequently looking at a watch or clock
-Attempting to change the topic of discussion
Using an interpreter
-Use for major things, not general assessments or questions, for legal/liability reasons
-Using children as interpreters
-Requires sensitivity to cultural, legal, ethical considerations
-Make the choice count and provide mutual respect
Communication techniques
-Play–> universal language of children
-Touch/repetitive actions/colorful items
-Natural curiosity
-Reveal their perceptions of interpersonal relationships thru play
-“I” statements
-3rd person technique
-Validating their feelings
-Storytelling
-Use of books
-Telling dreams
-“What if?”
-3 wishes
-Rating game
-Sentence completion
-Word association
-Pros and cons
-Writing
-Drawing
-Magic
Hx taking
-Direct or indirect –> identifying informant
-Direct: objective, asking parent
-Indirect: subjective, what you see
-Chief complaint
-Present illness
-Analyzing a symptom: location, severity, duration, influencing factors, pain
-Birth
-Diet
-Previous illnesses, injuries, hospitalizations, surgeries
-Allergies (medicine, environmental)
-Growth and development
-Habits
-Sexual hx for adolescents
-Family hx of 1st degree relatives
General approaches towards examining the child
-Sequences of examination
-Preparation of child –> nursing guidelines
-Atraumatic care –> reduce fear
-Count HR and RR while sleeping
-Examine oral cavity while crying
Physical exam
-Generally: use developmental and chronological age as main criteria for assessment sequences, use guidelines for positioning children fo various age
-Growth measurements: weight, height (length), skinfold thickness, arm and head circumference (key measurement in indication of growth)
-Documentation on growth charts (WHO, CDC)
Habits to explore during hx interview
-Nail biting, thumb sucking, pica, rituals, unusual mvmts
-ADLs such as sleep, exercise, toileting, bedwetting
-Response to frustration
-Use of alc, drugs, caffeine, tobacco
Physiologic measures: temperature
-Oral, rectal (most accurate but most traumatic, axillary (preferred), tympanic, temporal artery
-Based on pt’s age, development, illness severity
Physiologic measurements: pulse
-Less than 2 years, measure APICAL for 1 full minute
-Grade pulses
-Compare radial (weak d/t underdevelopment) and femoral pulses during infancy
-Pulse ox on foot of babies
-Must be over 95% and good waveform
Physiologic measurements: respiration
Breathing is diaphragmatic and irregular
Physiologic measurements: blood pressure
-Use correct cuff size (up to 3 or 5)
-Steady red light = working
-Right upper arm on babies
-Annually after 3 y/o using auscultation
-During inpatient: q4h thruout hospital stay
-Automated devices in newborns and infants