Class 10: Taking Your Sales Process Inbound Flashcards

1
Q

Inbound Methodology: Attract, Convert, ______, Delight

A

Close

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2
Q

The sells process has changed because _____ ____ have changed

A

buying habits

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3
Q

Traditional Marketing is ______ centric

A

seller

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4
Q

Inbound Marketing is _____ centric

A

buyer

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5
Q

Make sure that you are ______ the right people

A

targeting

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6
Q

Lifecycle stages: visit&raquo_space; lead&raquo_space; MQL&raquo_space; SQL&raquo_space; opportunity&raquo_space; ______

A

customer

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7
Q

Before contacting a prospective customers you need to do some ______.

A

research

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8
Q

Gather lead _______

A

intelligence

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9
Q

Determine the ____ of the call before picking up the phone.

A

goal

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10
Q

It is important to build ______

A

rapport

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11
Q

Understand their ______

A

situation

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12
Q

You must speak the prospect’s _______

A

language

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13
Q

You need to become the ultimate _______ machine

A

listening

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14
Q

You need to truly _______ your prospect’s pains and challenges

A

understand

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15
Q

People buy from ______

A

people

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16
Q

Become a trusted ______

A

advisor

17
Q

An expression of how a given product, service, or brand fills a particular consumer need in a way that its competitors don’t.

A

Positioning Statement

18
Q

Provide a _______, _______, and _______ experience for each of your prospects from start to finish

A

relevant, delightful, personal

19
Q

Research your _____ thoroughly

A

lead

20
Q

The prospect should walk away from the conversation having ______ something regardless of the outcome of the conversation

A

learned

21
Q

People generally buy from people they _____ and like

A

trust

22
Q

Have ______ content ready to give to the prospect

A

helpful

23
Q

Focus on building your personal _______ as a thought leader in your space.

A

brand

24
Q

Don’t come off as a sales robot with a _____ pitch

A

static

25
Q

You must know your _____

A

audience