Chp 9

Question 1

Name 3 features of organization

Answer 1

1) structure
2) Communication networks
3) Links to external environment

Question 2

In an organization, the set of procedures, relationships, and practices that provides predictability for members so that they understand roles, procedures, and expectations and so that work gets done

Answer 2

Structure

Question 3

Most modern organizations rely on a ______ Structure

Answer 3

Hierarchical

Question 4

A set of the formal and informal links between members of organizations

Answer 4

Communication networks

Question 5

This consist of ways of thinking, acting, and understanding work that are shared by members of an organization and that reflect and organizations distinct identity

Answer 5

Organizational culture

Question 6

Name 3 organizational stories

Answer 6

1) corporate
2) personal
3) collegial

Question 7

___ ___ Convey the values, style, and history of an organization

Answer 7

Corporate stories

Question 8

___ ___ Our accounts that announce how people see themselves and how they want to be seen by others

Answer 8

Personal stories

Question 9

__ ___ Told by coworkers tell us what to expect from whom

Answer 9

Collegial stories

Question 10

___ and ___ Are verbal and nonverbal practices that express and reproduce organizational culture’s

Answer 10

Rites and rituals

Question 11

A dramatic, planned set of activities that brings together aspects of an organizations culture in a single events

Answer 11

Rites

Question 12

___ Of passage are used to Mark membership in different levels or parts of organizations

Answer 12

Rites

Question 13

___ of ___ Affirm and enhance the sense of community and an organization

Answer 13

Rites of integration

Question 14

___ rites aim to help organizations manage change

Answer 14

Renewal

Question 15

Forms of communication that occur Regularly and that members of an organization perceive as familiar and routine part of organizational life

Answer 15

Rituals

Question 16

Rituals differ from rites in that…

Answer 16

Rituals don’t necessarily bring together a number of aspects of organizational ideology into a single event

Question 17

___ Rituals are routine behaviors that individuals use to express their organizational identities

Answer 17

Personal

Question 18

___ Rituals are standardized performances that a firm relationships between members of organizations

Answer 18

Social

Question 19

___ Rituals are repeated activities that help members of an organization perform their jobs

Answer 19

Task

Question 20

___ Organized relationships and interaction between members of an organization

Answer 20

Structures

Question 21

The collection of responsibilities and behaviors associated with and expected of a specific position in an organization

Answer 21

Roles

Question 22

Patterned ways of interacting

Answer 22

Rules

Question 23

___ Rules specify when, where, and with whom communication occurs

Answer 23

Regulative

Question 24

Formal statement of practices that reflect and Uphold The overall culture of an organization

Answer 24

Policies

Question 25

___ ___ Link memories of an organization together through formal and informal forms of interaction in relationship

Answer 25

Communication networks

Question 26

Communication outside the formal channels of an organization is sometimes called the__

Answer 26

Grapevine

Question 27

Name 4 Organizational structures

Answer 27

1) Roles 2) rules 3) policies 4) networks

Question 28

Name six ways digital media have change the workplace

Answer 28

1) Increased productivity and efficiency 2) Increase organizational flexibility 3) enlarge the range of professional contacts 4) Increase an Organizations marketing reach and strength 5) Distraction from work 6) employees are wired