Chp 15

Question 1

A presentation that aims to increase listeners knowledge, understanding, or abilities

Answer 1

Informative speech

Question 2

Name 4 differences between informative and persuasive speaking

Answer 2

1) controversial: informative speech less controversial then persuasive speeche
2) response sought: in an informative speech, listeners understand certain historical conditions. Persuasive speech-action is right or wrong
3) evidence needed: persuasive speeches need more evidence than informative
4) credibility needed: persuasive needs more credibility than informative

Question 3

____ and ____ pattern Can be affective for speeches that aim to demonstrate, describe, explain, or teach

Answer 3

Topical or spatial

Question 4

___ pattern Are commonly used for reports and briefings that address several areas of a topic

Answer 4

Topical

Question 5

When in the comparative pattern be affective

Answer 5

When introducing new or alternative ideas or procedures

Question 6

Five strategies can help you make your information interesting and clear

Answer 6

1) limit information
2) move from familiar to unfamiliar
3) repeat important ideas
4) highlight key material
5) rely on multiple communication channels

Question 7

Name for 4 strategies to involve listeners

Answer 7

1) call for participation
2) ask rhetorical questions
3) Poll listeners
4) Refer to specific listeners

Question 8

Name 8 guidelines for informative speaking

Answer 8

1) clear thesis
2) Connect with listeners
3) motivate listeners
4) build credibility
5) Adapt to diverse listeners
6) organize
7) enhance learning and retention
8) involve listeners

Question 9

To be ethical, supporting material should be… 5 things

Answer 9

1) sufficient
2) accurate
3) Relevant
4) timeliness
5) impartiality