Chp 6 - stress Flashcards
When a job demand is not perceived to be stressful what is this referred to as?
Benign work demand
Definition of Primary Appraisal
Evaluation of whether a demand is stressful and, if it is, the implications of the stressor in terms of personal goals and well-being
Type A stressor
A type of behaviour exhibited by people who tend to experience more stressors, to appraise more demands as stressful, and to be prone to experiencing more strains than most others
What is the meaning of Stress?
Stress is a psychological response to demands that taxes or exceeds a person capacity or resource.
What are stressors
the demands that cause the stress
What are strains
The consequences that occur from stress reaction
What is the transactional theory of stress
This theory explains how stressors are perceived and appraised, as well as how people respond to those perceptions and appraisals.
“Is this stressful?” what appraisal is this?
Primary appraisal, first encounter of stress
“How can I cope?” what appraisal is this?
Secondary appraisal
emotional stability is positively correlated with strain?
True or false?
False. Emotional stability is negatively correlated when a person is high in emotional stability they are less likely to experience strain
Two types of stressors
Hindrance stressors
Challenge stressors
Meaning of Hindrance stressors?
stressful demands that people tend to perceive as hindering their progress toward personal accomplishments or goal attainment.
Meaning of Challenge stressors?
stressful demands that people tend to perceive as opportunities for learning, growth, and achievement.
List the 4 work hindrance stressors
Role conflict
Role ambiguity
Role Overload
Daily Hassle (minor day to day demand that get in the way)
List the 3 Work Challenge stressors
Time pressure
Work complexity
Work responsibility (air pilot for thousands of lives)
List the 3 Non work hindrance stressors
Work family conflict
Negative life events
Financial uncertainty
List the 3 non work challenge stressors
- Family time demands
- Personal development
- Positive life events
What is behavioural coping?
involves the set of physical activities that are used to deal with stressful situations
What is cognitive coping
Refers to the thoughts that are involved in trying to deal with stressful situations
What is problem focused coping?
refers to behaviours and cognitions intended to manage the stressful situation itself
What is Emotion focused coping
refers to various ways in which people manage their own emotional reactions to stressful demands
When you have control over the stressor which type of coping mechanism will you use. problem focused or emotion focused
Problem focused
What are the three type of strains?
Psychological strains
Physiological strains
Behavioural strains
What are the 4 results on the human system from physiological strains?
- reduce effectiveness of immune system
- Harm cardiovascular system
- harm body musculoskeletal system (tension, tight shoulder, back pain)
- Stressors cause gastrointestinal
Psychological strains exmaple
Depression, anxiety, anger, loss sense humour. Burnout too (ongoing stress)
What are some behavioural strains?
Alcohol and drug use
Compulsive behaviours
Overeating
Type A behaviour can be?
have strong sense of time urgency and tend to be impatient, hard driving, competitive, controlling, aggressive and even hostile.
What is type B pattern
Generally patient, relaxed, easygoing, and at times lacking overridng sense of urgency. (Tdjani)
Can you tell me what is recovery?
which refers to the degree to which energies used for coping with work demands are replenished from a period of rest or relief from work, is a second factor that influences the stress process.
What does social support mean?
refers to the help that people receive when they’re confronted with stressful demands, and there are at least two major types.
What does instrumental support?
which refers to the help people receive that can be used to address the stressful demand directly
- when you helped raghav.
What is emotional support?
the help people receive in addressing the emotional distress that accompanies stressful demands.
First step to managing stress is to asses the level and source of stress through___
Stress audit
Next step is to reduce stressors through:
- Eliminate or reduce it significantly
- Job sharing
what are some way providing resources
- training interventions (problem focused)
- Supportiave practises (help manage)
Three techniques to reduce strains
- relative technique (meditation, walking)
- cognitive behavioural techniques (self talk)
- health and wellness program