Chp 6 - stress

Question 1

When a job demand is not perceived to be stressful what is this referred to as?

Answer 1

Benign work demand

Question 2

Definition of Primary Appraisal

Answer 2

Evaluation of whether a demand is stressful and, if it is, the implications of the stressor in terms of personal goals and well-being

Question 3

Type A stressor

Answer 3

A type of behaviour exhibited by people who tend to experience more stressors, to appraise more demands as stressful, and to be prone to experiencing more strains than most others

Question 4

What is the meaning of Stress?

Answer 4

Stress is a psychological response to demands that taxes or exceeds a person capacity or resource.

Question 5

What are stressors

Answer 5

the demands that cause the stress

Question 6

What are strains

Answer 6

The consequences that occur from stress reaction

Question 7

What is the transactional theory of stress

Answer 7

This theory explains how stressors are perceived and appraised, as well as how people respond to those perceptions and appraisals.

Question 8

“Is this stressful?” what appraisal is this?

Answer 8

Primary appraisal, first encounter of stress

Question 9

“How can I cope?” what appraisal is this?

Answer 9

Secondary appraisal

Question 10

emotional stability is positively correlated with strain?
True or false?

Answer 10

False. Emotional stability is negatively correlated when a person is high in emotional stability they are less likely to experience strain

Question 11

Two types of stressors

Answer 11

Hindrance stressors
Challenge stressors

Question 12

Meaning of Hindrance stressors?

Answer 12

stressful demands that people tend to perceive as hindering their progress toward personal accomplishments or goal attainment.

Question 13

Meaning of Challenge stressors?

Answer 13

stressful demands that people tend to perceive as opportunities for learning, growth, and achievement.

Question 14

List the 4 work hindrance stressors

Answer 14

Role conflict
Role ambiguity
Role Overload
Daily Hassle (minor day to day demand that get in the way)

Question 15

List the 3 Work Challenge stressors

Answer 15

Time pressure
Work complexity
Work responsibility (air pilot for thousands of lives)

Question 16

List the 3 Non work hindrance stressors

Answer 16

Work family conflict
Negative life events
Financial uncertainty

Question 17

List the 3 non work challenge stressors

Answer 17

1. Family time demands
2. Personal development
3. Positive life events

Question 18

What is behavioural coping?

Answer 18

involves the set of physical activities that are used to deal with stressful situations

Question 19

What is cognitive coping

Answer 19

Refers to the thoughts that are involved in trying to deal with stressful situations

Question 20

What is problem focused coping?

Answer 20

refers to behaviours and cognitions intended to manage the stressful situation itself

Question 21

What is Emotion focused coping

Answer 21

refers to various ways in which people manage their own emotional reactions to stressful demands

Question 22

When you have control over the stressor which type of coping mechanism will you use. problem focused or emotion focused

Answer 22

Problem focused

Question 23

What are the three type of strains?

Answer 23

Psychological strains
Physiological strains
Behavioural strains

Question 24

What are the 4 results on the human system from physiological strains?

Answer 24

• reduce effectiveness of immune system
• Harm cardiovascular system
• harm body musculoskeletal system (tension, tight shoulder, back pain)
• Stressors cause gastrointestinal

Question 25

Psychological strains exmaple

Answer 25

Depression, anxiety, anger, loss sense humour. Burnout too (ongoing stress)

Question 26

What are some behavioural strains?

Answer 26

Alcohol and drug use Compulsive behaviours Overeating

Question 27

Type A behaviour can be?

Answer 27

have strong sense of time urgency and tend to be impatient, hard driving, competitive, controlling, aggressive and even hostile.

Question 28

What is type B pattern

Answer 28

Generally patient, relaxed, easygoing, and at times lacking overridng sense of urgency. (Tdjani)

Question 29

Can you tell me what is recovery?

Answer 29

which refers to the degree to which energies used for coping with work demands are replenished from a period of rest or relief from work, is a second factor that influences the stress process.

Question 30

What does social support mean?

Answer 30

refers to the help that people receive when they're confronted with stressful demands, and there are at least two major types.

Question 31

What does instrumental support?

Answer 31

which refers to the help people receive that can be used to address the stressful demand directly - when you helped raghav.

Question 32

What is emotional support?

Answer 32

the help people receive in addressing the emotional distress that accompanies stressful demands.

Question 33

First step to managing stress is to asses the level and source of stress through___

Answer 33

Stress audit

Question 34

Next step is to reduce stressors through:

Answer 34

1. Eliminate or reduce it significantly 2. Job sharing

Question 35

what are some way providing resources

Answer 35

1. training interventions (problem focused) 2. Supportiave practises (help manage)

Question 36

Three techniques to reduce strains

Answer 36

1. relative technique (meditation, walking) 2. cognitive behavioural techniques (self talk) 3. health and wellness program