Chp 3 Organizational Commitment Flashcards
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Organizational Commitment
as the desire on the part of an employee to remain a member of the organization.
needed because it cost to lose workers
what are the 3 type of commitment?
Affective commitment
Continuance Commitment
Normative Commitment
What does Affective commitment mean?
An employee’s desire to remain a member of an organization due to a feeling of emotional attachment
What is the Social Network?
It is rating co workers based on frequency on how much you communicate with them
Erosion model defined as
that employees with fewer bonds will be most likely to quit the organization.
Social Network Model
suggests that employees who have direct linkages with “leavers” will themselves be more likely to leave.
EXPLAIN the difference between Erosion Model and Social Influence mode?
Employee with fewer bonds are more likely to quit
compared
to employees that will leave because the person they are liked to left so they are inclined to do the same
Definition Continuance commitment?
An employee’s desire to remain a member of an organization due to an awareness of the costs of leaving.
What does Embeddedness mean to an employee?
An employee’s connection to and sense of fit in the organization and community.
Definition of Normative Commitment
An employee’s desire to remain a member of an organization due to a feeling of obligation
Focus of Commitment
The people, places, and things that inspire a desire to remain a member of an organization
Like work team, company, co workers and manager may be your focus and keep you drawn
Forms of Commitment in Combination
All three feeling of commitment can happen and research shows that it is important.
Withdrawal Behaviour
defined as a set of actions that employees perform to avoid the work situation-behaviours that may eventually culminate in quitting the organization.
What are the 4 primary response to negative events
- Exit
- Loyalty
Vs - Voice
- Neglect
Define Exit?
active, destructive
ends or restricts organizational membership.
Define Voice
ACtive, constructive
Attempt to improve situation
Define loyalty
Passive, constructive
Maintain public support but privately hope things to get better
Define Neglect
passive, destructive
Interest and effort decline
What does organizational commitment expect when dealing with negative event?
decrease the chance of responded of exit and neglect and increase voice and loyalty
What are the 5 actions of Psychological withdrawal (mental Escape) ?
- Daydreaming
- Looking busy
- Cyberloafing (Using internet for personal enjoyment)
- Socializing
- Moonlighting
(Using work time to do something else)
What are the 5 actions of Physical Withdrawal (Physical Escape)?
- Tardiness
- Long breaks
- Missing meeting
- Absenteeism (Miss work)
- Quitting
What is the independent model?
various withdrawal behaviours are uncorrelated with one another, occur for different reasons, and fulfill different needs on the part of employees.
What is the compensatory model?
various withdrawal behaviours negatively correlate with one another-that doing one means you’re less likely to do another.
What is the progression model?
various withdrawal behaviours are positively correlated. Eventually will escalate
2 trend factors that affect commitment?
Diversity of workforce
Changing Employee
Three ways employee view relationship with their employer
Psychological contracts
Transactional contracts
Relational contracts
Define Psychological contracts
reflect employees’ beliefs about what they owe the organization and what the organization owes them.
Define Transactional contracts
that are based on a narrow set of specific monetary obligations
Employee owe attendance and protection of info
Organization owe pay and upgrade
Define Relational contracts
based on a broader set of open-ended and subjective obligations
employee owes loyalty and the willingness to go above and beyond; the organization owes job security, development, and support).?2
What can company do to increase loyalty?
Perceived organizational support: the degree to which employees believe that the organization values their contributions and cares about their well-being
Way to create Affective commitment
Create chances to increase bonds between employees
Example Party!
Way to create continuance commitment?
Create salary and benefit package that create a financial need to stay.
Works but little payoff for job performance and citizenship behaviour
ways to create Normative commitment
provide various training and development opportunities for employees, which means investing in them to create the sense that they owe further service to the organization.
“These contracts are shaped by the recruitment and socialization activities that employees experience, which often convey promises and expectations that shape beliefs about reciprocal obligations.” Out of the 3 type of contracts which one is this one?
Psychological contracts
Which of the contracts breach leads to psychological and physical withdrawal
Psychological contracts
However, trends such as downsizing, use of temporary workers, and outsourcing may also cause employees to define their contracts in more?
Transactional contracts
