Chapter7

Question 1

Whatever form of corrective action is chosen for a specific incidence of misconduct, the first line supervisor must be closely associated with it. If the line supervisor is to retain his authority, as well as his reputation as on who can help , he must be able to
Pg135

Answer 1

Recommend formal corrective action to higher authority

Question 2

Behavioral psychologist have know for a long time that in order to be effective reward/ punishment must be__
Pg 139

Answer 2

Sure and immediate enough for the person being rewarded or punished to connect to his actions with the results

Question 3

For discipline to be perceived as fair and just, the supervisors attitude must be ___ pg 141

Answer 3

Devoid of anger and strong emotion

Question 4

Discipline as it pertains to police work might be defined as __ in the police employee pg 132

Answer 4

Training and preparation to help develop self control, sound character and job efficiency

Question 5

A comparative discipline simply means that ___ pg 141

Answer 5

Identical or similar infraction earn identical or similar penalties

Question 6

If there can be anything resembling a general rule of thumb regarding the supervisor’s attitude in administering corrective action, it might be this. Before confronting an employee
who is to be corrected through counseling, verbal reprimand, or formal administrative penalty, the police supervisor must: pg 142

Answer 6

Analyze his own emotions and motives to be certain that neither anger nor revenge nor a desire to put down an employee are among his motives for acting

Question 7

A note of caution for the supervisor confronting the effects of what he suspects to be alcoholism displayed by one of his employees: drug and alcohol addiction are covered under the provisions of pg 136

Answer 7

Americans with disabilities act

Question 8

When a supervisor has to discipline, what is one thing he should avoid pg 143-144

Answer 8

Trying to “sell” the corrective action

Question 9

Most people (police supervisors included) tend to view the term discipline in the same category with such words as ___ pg 132

Answer 9

Flogging

Question 10

Discipline entails much more than punishment.it involves correction and allows for a _____ in behavior pg 132

Answer 10

Beneficial change

Question 11

The ______ does a job properly because he knows that it’s the right thing to do, not because/ he’s fearful of being punished for failure to perform properly. Pg 132

Answer 11

disciplined police officer

Question 12

The corrective action selected must fit the known totality of ____ pg 134

Answer 12

Circumstances

Question 13

Too harsh a corrective response may ______the employee and destroy the morale of his coworkers pg 135

Answer 13

Embitter

Question 14

(Too lenient or laissez-faire a response may create the impression among officers and supervisors alike that improper conduct will be overlooked and _____pg 135

Answer 14

Tolerated

Question 15

The good supervisor will, over a period of time, develop and expand upon his ability, to separate extenuating circumstances and justifiable deviations as things apart from self serving excuses and the out right ______pg 140

Answer 15

Fabrication

Question 16

Corrective action should be delayed until the supervisor can be alone with the employee in a setting offering adequate quiet and ____ for discussion.pg 140

Answer 16

Privacy

Question 17

____It means simply that identical or similar infractions earn identical” or
similar penalties. Pg 141

Answer 17

comparative discipline

Question 18

The phrase________ also comes into play here. It requires that more severe penalties are imposed for repeated improper actions on the part of the employee. Pg 141 and 148

___ assures that discipline increases in severity for repeated incidents of misconduct

Answer 18

progressive discipline

Question 19

The final prerequisite of effective disciplinary action is that it be recognized as_____ by the person receiving it. This is often the hardest part pg 143

Answer 19

fair and proper

Question 20

When executing corrective action of any sort the supervisor should adhere to some basic commandments ___ pg 144-145

Answer 20

Have the Necessary Information and Know the Full Story.

Have the Required Official Support Before Taking Corrective Action.

‘Remember to Praise the Good Points,

Massive Doses of Authority Should Be Avoided Whenever
Possible.

Try for agreement from the employee

Question 21

The _____who has mastered the skill of displaying self-composure, self-assuredness, and overall command presence does not have to tell his people that he is the boss-it shows in his mannerisms, actions, and moderate speech.pg 145

Answer 21

Supervisor

Question 22

The immediate or primary supervisor has much to offer the correctional process. Having him thoroughly involved in it can accomplish a number of things: pg 146-147

Answer 22

Correction is personalized for the employee

Corrections is appropriate

Correction is timely

Participation in correction strengthens the supervisor

Question 23

When dealing with an issue as alcoholism with a subordinate, the time to act is when ___

Answer 23

The supervisor has sufficient information from his own observation that such a problem exist

Question 24

Corrective action, in order to be most efficient, must be something else in addition to being timely, fair, sound, privately administered, devoid of anger or spite, consistent and followed-up. To help assure fairness, it also must be:

Answer 24

Documented

Question 25

The police supervisor’s job as an evaluator is obviously a multifaceted one. He must be a keen observer, a fair and accurate reporter, and a patient and tactful leader.