Chapman 3

Question 1

One effective police leader put it like this: “‘The boss needs to take some extra time off at least every ___ days. It keeps him sharp. Pg 58

Answer 1

90

Question 2

Who was the author referring to in the following statement? “When he follows the chain of command back to its very beginning, it is to these people that he owes his first allegiance.’pg 59

Answer 2

The community

Question 3

The ______is neither a blind “yes” man nor a perpetual “no” bird. He helps no one if he supports an idea or suggestion simply because it originates with the bosses. At the same time, he is not acting responsibly if he attacks every new procedure or change in policy just because it comes from above. Pg47

Answer 3

Honest supervisor

Question 4

The______police supervisor also knows that the public loves a good scandal, particularly when it involves someone who has power and authority over others. The police leader knows that he and his people labor in an environment that presents the opportunity for unethical, improper, and illegal behavior. Pg 59

Answer 4

Veteran

Question 5

The _____law enforcement leader also knows that he best serves his community as well as his subordinates when he acts as a positive role model for what a peace officer should be.pg 60

Answer 5

Ethical

Question 6

In the end, what leads to chaos? Pg55

Answer 6

Inconsistency

Question 7

One of the first line supervisors key responsibilities is ___pg46-47

Answer 7

The gathering and reporting of facts

Question 8

Ethics are said to deal with the nature of __ of 43

Answer 8

Good and right

Question 9

It has already been noted in the proposed Police Supervisor’s Code of Ethics that the organization and its managers are owed the honest _____ of their supervisory officers.

Answer 9

Loyalty

Question 10

It has already been noted in the proposed Police Supervisor’s Code of Ethics that the organization and its managers are owed pg45

Answer 10

The honest loyalty of their
supervisory officers.

Question 11

The ____police supervisor is self- confident about his strengths, but he is willing to examine the possibility of problems in his performance, too. Pg56

Answer 11

Socially responsible

Question 12

The _____police supervisor needs more
than the aid and good will of the boss to succeed in his leadership role. He also must have the help and combined wisdom of his fellow supervisors. Pg 49

Answer 12

Efficient and effective

Question 13

The ____supervisor leads by example in
attitude, too. He does not lecture his officers about the evils of starting and passing rumors while giving them the latest tidbit about the lieutenant’s girl. friend. Pg 58

Answer 13

Exemplary

Question 14

To ignore an out of the ordinary performance, good or bad, is to fail to carry out one of the supervisor’s most vital functions:_____ pg54

Answer 14

Evaluation and review

Question 15

_____have been termed “rules for proper conduct” and have been referred to as a set of moral principles.pg 43

Answer 15

Ethics

Question 16

The suppression of ____is an important task of a police leader pg61

Answer 16

Rumors

Question 17

The leader owes his loyalty to his subordinates and is responsible for their ___

Answer 17

Welfare

Question 18

The leader also has obligations to ___ and assures that he remains physically, emotionally and morally healthy

Answer 18

Himself

Question 19

The supervisor is his employees link with higher authority and he must accurately relay or transmit what to the levels of the organization where it/they can be acted upon. Pg51

Answer 19

Their grievances
Their thoughts
Their feelings

Question 20

Loyalty amd responsibility to one’s employees requires hard work and _____ on the part of the police supervisor

Answer 20

Sound character

Question 21

The effective police supervisor’s enthusiasm and devotion for his
job can inspire______ in his team.pg 58

Answer 21

Imitation

Question 22

It is the supervisor’s task to assure that he and his people produce results that may be _____ of what the public expects of “government employees pg59

Answer 22

Atypical

Question 23

By living his personal life in a/an____
way, the ethical law enforcement leader denies the rumor mongers the ammunition to destroy him and his agency.pg 60

Answer 23

Moral

Question 24

The good police supervisor owes his profession the most ____ job he can possibly do.
Pg 60

Answer 24

Ethical
Responsible
Competent

Question 25

The supervisor who is loyal to his superiors sees to it that he follows the _____and requires his subordinates to do the same. Pg 50

Answer 25

Existing chain of command

Question 26

What is/are the most critical expectations that managers have for supervisors pg44-46

Answer 26

Loyalty and honest communication

Question 27

Loyalty to management means ___pg 50

Answer 27

Means loyalty to the entire management team

Question 28

Garners proposed police supervisor codes of ethics starts and ends with ___pg44

Answer 28

I will be loyal

Question 29

Keeping the boss informed requires good judgment on the part of the first line supervisor. The really difficult part is____pg 48

Answer 29

Determining what the boss wants to know about and what can be handled at a lower level of command

Question 30

A unique obstacles to following the established chain of command is found when___pg50

Answer 30

Personal, or the job friendship are involved between the persons doing the communicating

Question 31

The ethical law enforcement leader also knows that he best serves his community as well as his subordinates when___ pg 60

Answer 31

He acts as positive role model for what a peace officer should be

Question 32

Instead of paraphrasing, what must the careful sergeant do when his employees talk to him? Pg 52

Answer 32

Repeat their words back to them and clarify anything he doesn’t understand

Question 33

How should a supervisor handle someone who is content with never advancing within the department pg 55

Answer 33

They should try to involve the officer in the patrol tasks for which his abilities are suited

Question 34

The law enforcement code of ethics is based on what

Answer 34

A code developed by the California peace officers association and the peace officers research association of California

Question 35

What should a supervisor who is interested in his employees career outlook do? Pg 54

Answer 35

Seek new task for them when they are ready

Question 36

What does a smart supervisor do when a subordinate tries to use a friendship to second guess another supervisors action pg 50

Answer 36

They will turn the conversation in another direction

Question 37

How should a supervisor handle the unrealistic worries of his employees __ pg 53

Answer 37

They deserve the attention of the supervisor

Question 38

The unpleasant as well as the favorable in an individual’s work performance
must be made known to him, regardless of how uncomfortable it
might make supervisor and supervised alike. It is unfair to the employee to omit telling him of a problem that needs some work, even if that
problem may be of a somewhat sensitive nature. Pg 53-54

Answer 38

Failure to tell him, however, is a disservice to the officer as well
as to those who must be in close proximity to him.

Question 39

The supervisor has a better chance of seeing his “___” vote take effect if he presents his opinion in a constructive and carefully worded manner.

Answer 39

No

Question 40

Distorted or omitted facts can destroy the supervisor as an effective and reliable communicator. With his reputation compromised, the supervisor becomes of doubtful value to the police organization.

Question 41

The police supervisor owes his employees fair and impartial conduct in all of his dealings with them. Fairness in all dealings means that: pg 53

Answer 41

Even the appearance of prejudice of partially must be avoided

Question 42

No police leader can serve his agency and his subordinates in a responsible fashion unless he first: pg 56

Answer 42

Is responsible to himself

Question 43

What is meant by the term administrative courage pg 64

Answer 43

The ability to make the unpopular or difficult decision