Chapman 3 Flashcards
One effective police leader put it like this: “‘The boss needs to take some extra time off at least every ___ days. It keeps him sharp. Pg 58
90
Who was the author referring to in the following statement? “When he follows the chain of command back to its very beginning, it is to these people that he owes his first allegiance.’pg 59
The community
The ______is neither a blind “yes” man nor a perpetual “no” bird. He helps no one if he supports an idea or suggestion simply because it originates with the bosses. At the same time, he is not acting responsibly if he attacks every new procedure or change in policy just because it comes from above. Pg47
Honest supervisor
The______police supervisor also knows that the public loves a good scandal, particularly when it involves someone who has power and authority over others. The police leader knows that he and his people labor in an environment that presents the opportunity for unethical, improper, and illegal behavior. Pg 59
Veteran
The _____law enforcement leader also knows that he best serves his community as well as his subordinates when he acts as a positive role model for what a peace officer should be.pg 60
Ethical
In the end, what leads to chaos? Pg55
Inconsistency
One of the first line supervisors key responsibilities is ___pg46-47
The gathering and reporting of facts
Ethics are said to deal with the nature of __ of 43
Good and right
It has already been noted in the proposed Police Supervisor’s Code of Ethics that the organization and its managers are owed the honest _____ of their supervisory officers.
Loyalty
It has already been noted in the proposed Police Supervisor’s Code of Ethics that the organization and its managers are owed pg45
The honest loyalty of their
supervisory officers.
The ____police supervisor is self- confident about his strengths, but he is willing to examine the possibility of problems in his performance, too. Pg56
Socially responsible
The _____police supervisor needs more
than the aid and good will of the boss to succeed in his leadership role. He also must have the help and combined wisdom of his fellow supervisors. Pg 49
Efficient and effective
The ____supervisor leads by example in
attitude, too. He does not lecture his officers about the evils of starting and passing rumors while giving them the latest tidbit about the lieutenant’s girl. friend. Pg 58
Exemplary
To ignore an out of the ordinary performance, good or bad, is to fail to carry out one of the supervisor’s most vital functions:_____ pg54
Evaluation and review
_____have been termed “rules for proper conduct” and have been referred to as a set of moral principles.pg 43
Ethics
The suppression of ____is an important task of a police leader pg61
Rumors
The leader owes his loyalty to his subordinates and is responsible for their ___
Welfare
The leader also has obligations to ___ and assures that he remains physically, emotionally and morally healthy
Himself
The supervisor is his employees link with higher authority and he must accurately relay or transmit what to the levels of the organization where it/they can be acted upon. Pg51
Their grievances
Their thoughts
Their feelings
Loyalty amd responsibility to one’s employees requires hard work and _____ on the part of the police supervisor
Sound character
The effective police supervisor’s enthusiasm and devotion for his
job can inspire______ in his team.pg 58
Imitation
It is the supervisor’s task to assure that he and his people produce results that may be _____ of what the public expects of “government employees pg59
Atypical
By living his personal life in a/an____
way, the ethical law enforcement leader denies the rumor mongers the ammunition to destroy him and his agency.pg 60
Moral
The good police supervisor owes his profession the most ____ job he can possibly do.
Pg 60
Ethical
Responsible
Competent
The supervisor who is loyal to his superiors sees to it that he follows the _____and requires his subordinates to do the same. Pg 50
Existing chain of command
What is/are the most critical expectations that managers have for supervisors pg44-46
Loyalty and honest communication
Loyalty to management means ___pg 50
Means loyalty to the entire management team
Garners proposed police supervisor codes of ethics starts and ends with ___pg44
I will be loyal
Keeping the boss informed requires good judgment on the part of the first line supervisor. The really difficult part is____pg 48
Determining what the boss wants to know about and what can be handled at a lower level of command
A unique obstacles to following the established chain of command is found when___pg50
Personal, or the job friendship are involved between the persons doing the communicating
The ethical law enforcement leader also knows that he best serves his community as well as his subordinates when___ pg 60
He acts as positive role model for what a peace officer should be
Instead of paraphrasing, what must the careful sergeant do when his employees talk to him? Pg 52
Repeat their words back to them and clarify anything he doesn’t understand
How should a supervisor handle someone who is content with never advancing within the department pg 55
They should try to involve the officer in the patrol tasks for which his abilities are suited
The law enforcement code of ethics is based on what
A code developed by the California peace officers association and the peace officers research association of California
What should a supervisor who is interested in his employees career outlook do? Pg 54
Seek new task for them when they are ready
What does a smart supervisor do when a subordinate tries to use a friendship to second guess another supervisors action pg 50
They will turn the conversation in another direction
How should a supervisor handle the unrealistic worries of his employees __ pg 53
They deserve the attention of the supervisor
The unpleasant as well as the favorable in an individual’s work performance
must be made known to him, regardless of how uncomfortable it
might make supervisor and supervised alike. It is unfair to the employee to omit telling him of a problem that needs some work, even if that
problem may be of a somewhat sensitive nature. Pg 53-54
Failure to tell him, however, is a disservice to the officer as well
as to those who must be in close proximity to him.
The supervisor has a better chance of seeing his “___” vote take effect if he presents his opinion in a constructive and carefully worded manner.
No
Distorted or omitted facts can destroy the supervisor as an effective and reliable communicator. With his reputation compromised, the supervisor becomes of doubtful value to the police organization.
The police supervisor owes his employees fair and impartial conduct in all of his dealings with them. Fairness in all dealings means that: pg 53
Even the appearance of prejudice of partially must be avoided
No police leader can serve his agency and his subordinates in a responsible fashion unless he first: pg 56
Is responsible to himself
What is meant by the term administrative courage pg 64
The ability to make the unpopular or difficult decision
