Chapter 4

Question 1

Discipline should not be administered when the one administering it is still angry about the transgression involved. An emotionally inflamed mind is sometimes not a very one.
pg 73

Answer 1

Logical one

Question 2

What type of supervisor corrects them when they are in error, but he also defends them against all comers when they are wrongfully accused or otherwise subjected to unfair treatment by the police organization?pg 65

Answer 2

Loyal supervisor

Question 3

When the author describes passing the “video test”, what were they referring to?pg 64

Answer 3

If you would do something if
someone were watching.

Question 4

____cannot be his overpowering concern in all things. Morally courageous actions do not emanate from wishy-washy supervisors.

Answer 4

Comfort

Question 5

A ____supervisor does not require that the honesty, integrity, and ability of his subordinates be conclusively proven to him at the outset of their relationship. Instead, he assumes that all of these qualities are present in his people until and unless solid evidence proves the contrary to be true.pg 70

Answer 5

Wise

Question 6

To many police leaders, there is no greater sin than that committed by a subordinate officer pg 76

Answer 6

Who lies to his boss.

Question 7

The police supervisor who is both _____
and ______does not tirelessly defend that which is clearly wrong. Nor does he make excuses for misbehavior or poor judgment on the part of his bosses. Pg 80

Answer 7

Loyal / responsible

Question 8

What has been referred to as the ability to appear in total control of oneself, regardless of how confused or confounded the surrounding situation may be? Pg81

Answer 8

Command presence

Question 9

One school of thought advances the notion that leaders are born, not made. This group of thinkers offers the idea of what type of leader? Pg62

Answer 9

A natural leader

Question 10

Another group of thinkers speaks in favor of leadership as a science.. They remind that some very effective and remarkable leaders have been short, fat, physically unimpressive.and perhaps even downright ugly. Nevertheless, some of them have overcome all sorts of physical handicaps to lead successfully. This describes what type of leader?
pg 63

Answer 10

A learned leader

Question 11

An effective law enforcement leader should exhibit what traits

Answer 11

Integrity
Personal courage
Loyalty

Question 12

An effective law enforcement leader should exhibit which additional traits(s)? Pg 65-67

Answer 12

Vision
Common sense
Truthfulness

Question 13

Some known bar(s) or obstacle(s) to effective leadership include. Ph 72-75

Answer 13

-Frequent displays of temper to subordinates
-Playing favorites with subordinates
-Holding a grudge or getting even with subordinates

Question 14

sense of well-being, sometimes referred to as good morale, can
come from working for a supervisor who___

Answer 14

/Sets reasonable objectives
-Lets subordinates know what the objectives are
-Leads the subordinates in reaching for success

Question 15

______is a quality that the supervisor cannot afford to be without. Its absence can all too quickly offset whatever other beneficial traits he might possess and employ.pg 68

Answer 15

Reliability

Question 16

With regard to training needs of police personnel, a good supervisor will____pg 90

Answer 16

will not wait until his own boss demands that some attention be paid to the in-service education endeavor. Instead, he will assess his peoples
needs for training and get it scheduled for them. He also will ask them what they want and need in the area of further schooling and job preparation

Question 17

The most valuable asset of the police supervisor intent upon developing a deserved reputation for ample command presence must be:calmness, self confidence and _____ pg 82

Answer 17

Self control

Question 18

To many police leaders there is no greater sin that committed by a subordinate officer who

Answer 18

Lies to his boss

Question 19

Common sense means that the seasoned police officer knows ___ pg 66

Answer 19

What will get him, his people, his boss, and his organization in trouble

Question 20

But there is another meaning of personal courage for today’s law
enforcement leader. It is the one which demands the supervisor have the ability to make the unpopular or difficult decision. In some circles this trait is called___

Answer 20

administrative courage.

Question 21

What do good working relationships require pg 83

Answer 21

That team members respect the varying opinion, abilities and feelings of their coworkers

Question 22

The best leaders know where they want to go and pg 66

Answer 22

Have a rough idea of how to get there

Question 23

How does a supervisor determine which specific skills and knowledge he must bring to his work assignment pg 68

Answer 23

He need to figure that out himself

Question 24

But there is another meaning of personal courage for today’s law enforcement leader. It is the one which demands the supervisor have the ability to make the unpopular or difficult decision. In some circles this trait is called ______ . In others it is simply referred to as having the backbone to make the really tough calls and then accept the responsibility for having made them, regardless of the outcome. Pg 64-65

Answer 24

Administrative courage

Question 25

What is the definition of command presence? Pg 81

Answer 25

the ability to appear in total control of oneself, regardless of how confused or
confounded the surrounding situation may be

Question 26

______, in turn,speaks of authority, control, mastery, and confidence, to list just a few of the dictionary’s terms used to describe it.

______meanwhile, may refer to personal bearing, carriage, demeanor, or appearance. It may denote the emotional or attitudinal atmosphere around a particular individual.

Answer 26

Command
Presence

Question 27

To get really, visibly angry occasionally shows that an individual is human. To direct the anger at a subordinate or coworker in a tirade of verbal abuse is an indicator of a lack of maturity and self-control that a supervisor cannot afford to display.

Question 28

In all things , the supervisor counts on the faith and trust of his officers. He cannot count on either unless he ___ pg 70

Answer 28

First grants them the same considerations ( he trust them)

Question 29

The police supervisor can contribute to a lot to good morale by ____

Answer 29

Encouraging a good work environment and good relationships

Question 30

Good working relationships do not require that every officer love every other member of the work team. Good relationships do, how-ever, require that team members respect the varying abilities, opinions, and feelings of their workmates.

Question 31

A wise supervisor is aware of his own

Answer 31

Weaknesses