Chapter Thirteen: Industrial-Organizational Psychology Flashcards
What is the branch of psychology that studies how human behavior affects work and how an individual is affected by work?
Industrial-Organizational Psychology
What is the branch of psychology that is mainly concerned with describing job requirements and assessing individuals for their ability to meet those requirements?
Industrial Psychology
What is the branch of psychology that is interested in how the relationships among employees affect those employees and the performance of a business?
Organizational Psychology
What is the study of how workers interact with the tools of work and how to design those tools to optimize workers’ productivity, safety, and health?
Human Factors Psychology
What principle describes the increase in performance of individuals who are noticed, watched, and paid attention to by researchers or supervisors?
Hawthorne Effect
What is accurately describing the task or job called?
Job Analysis
What is typically documented several times a year with an annual in-person, brief meeting between an employee and their supervisor?
Performance Appraisal
Who is responsible for enforcing federal laws that prevent discrimination against a job applicant or employee?
U.S Equal Employment Opportunity Commission
What are traits of an individual that are fundamental to their identity like skin color and hair texture?
Immutable Characteristics
What states that people may not be discriminated against due to their disability?
Americans with Disabilities Act (ADA)
What are the requirements of certain occupations for which denying employment would otherwise violate the law?
Bona Fide Occupational Qualifications (BFOQs)
What describes the degree to which individuals enjoy their job?
Job Satisfaction
What is an extremely common response to a business’s pronounced failure to achieve profit goals by laying off a significant percentage of employees?
Downsizing
What is balancing the demands of work and home life called?
Work-Family Balance
What involves employees working at home and setting their own hours?
Telecommuting
What is the theory of management that analyzes and synthesizes workflows with the main objective of improving economic efficiency, especially labor productivity?
Scientific Management
When managers assume that most people dislike work and are not innately self directed, it is called:
Theory X
When managers assume that most people seek inner satisfaction and fulfillment from their work, it is called:
Theory Y
What is the focus on supervision, which is achieved through a system of rewards and punishment?
Transactional Leadership
What is the focus on supervision, which is achieved through being charismatic, inspirational, intellectually stimulating, and considerate?
Transformational Leadership
What brings together diverse skills, experience, and expertise?
Work Teams
What encompasses the values, visions, hierarchies, norms, and interactions among its employees?
Organizational Culture
What educates participants about cultural differences with the goal of improving teamwork?
Diversity Training
What are unwelcome sexual advances, requests for sexual favors, and other physical/verbal conduct of sexual nature in the workplace?
Sexual Harrassment
What is any act or threat of physical violence, harassment, intimidation, or other threatening behavior?
Workplace Violence
What is the fairness of the processes by which outcomes are determined in conflicts with or among employees?
Procedural Justice
What is one of the methods used to reduce accidents in the workplace?
Checklist
