chapter thirteen Flashcards
business system reporting
informational output from an information system to facilitate decision-making
most reports are ______ in nature
periodic
periodic
they are produced at given intervals, sometimes daily, weekly, or monthly
“demand reports”
can be produced whenever needed
ad hoc reports
demand reports
what is the purpose for business reporting?
to make sound business decisions
strategic decisions
long-term planning designed to achieve a specific goal
tactical decisions
specific actions that serve a larger purpose
what are the main aspects of reporting?
reporting summarization levels, analysis and predictive reporting, management level reporting
reporting summarization levels
the level of detail or level of summarization in a report
transaction processing system ( TPS)
collects and stores data (typically in a database) regarding the hardware store’s daily sales
a computerized cash register has software installed called _____
TPS
“highest level of detail”
each product sold is categorized
“more summarized report”
transactions sorted, summarized, and totaled by category
a detailed report is considered _______ and a summarized report is considered ________
tactical
strategic and tactical
analysis and predictive reporting
reports that analyze information and are predictive in nature in order to make strategic and/or tactical decisions
trend reporting
reports can begin to reveal trends or tendencies in a business
graphical reports are effective because they are…
visual in nature
actuals heading (3 columns)
actual
previous
variance
forecasting heading (3 columns)
actual
forecast
variance
management level reporting
the level of detail or summarization appropriate for a certain level of employee regardless of report type
top-level executive reporting
requires very little detail like that which the transaction processing system reports provide
management reporting
summarized from the TPS reports and can sometimes be used for strategic decisions, but it is generally used for tactical decisions that require specific actions
supervisory reporting
highly detailed and generated directly from the transaction processing system, and it is rarely used for high-level decision-making
