chapter thirteen

Question 1

business system reporting

Answer 1

informational output from an information system to facilitate decision-making

Question 2

most reports are ______ in nature

Answer 2

periodic

Question 3

periodic

Answer 3

they are produced at given intervals, sometimes daily, weekly, or monthly

Question 4

“demand reports”

Answer 4

can be produced whenever needed

Question 5

ad hoc reports

Answer 5

demand reports

Question 6

what is the purpose for business reporting?

Answer 6

to make sound business decisions

Question 7

strategic decisions

Answer 7

long-term planning designed to achieve a specific goal

Question 8

tactical decisions

Answer 8

specific actions that serve a larger purpose

Question 9

what are the main aspects of reporting?

Answer 9

reporting summarization levels, analysis and predictive reporting, management level reporting

Question 10

reporting summarization levels

Answer 10

the level of detail or level of summarization in a report

Question 11

transaction processing system ( TPS)

Answer 11

collects and stores data (typically in a database) regarding the hardware store’s daily sales

Question 12

a computerized cash register has software installed called _____

Answer 12

TPS

Question 13

“highest level of detail”

Answer 13

each product sold is categorized

Question 14

“more summarized report”

Answer 14

transactions sorted, summarized, and totaled by category

Question 15

a detailed report is considered _______ and a summarized report is considered ________

Answer 15

tactical

strategic and tactical

Question 16

analysis and predictive reporting

Answer 16

reports that analyze information and are predictive in nature in order to make strategic and/or tactical decisions

Question 17

trend reporting

Answer 17

reports can begin to reveal trends or tendencies in a business

Question 18

graphical reports are effective because they are…

Answer 18

visual in nature

Question 19

actuals heading (3 columns)

Answer 19

actual
previous
variance

Question 20

forecasting heading (3 columns)

Answer 20

actual
forecast
variance

Question 21

management level reporting

Answer 21

the level of detail or summarization appropriate for a certain level of employee regardless of report type

Question 22

top-level executive reporting

Answer 22

requires very little detail like that which the transaction processing system reports provide

Question 23

management reporting

Answer 23

summarized from the TPS reports and can sometimes be used for strategic decisions, but it is generally used for tactical decisions that require specific actions

Question 24

supervisory reporting

Answer 24

highly detailed and generated directly from the transaction processing system, and it is rarely used for high-level decision-making