Chapter 9: Flashcards
1
Q
Principle 6
A
“Make the other person feel important ,and do it sincerely”
• Always make the other person feel important
-This law will bring you countless friends and constant happiness. Breaking it will bring you endless trouble
• Talk to people about themselves, and they will listen for hours.
2
Q
The golden rule:
A
Do unto others as you would have others do to you
3
Q
William James Quote
A
“The deepest principle in human nature is the craving to be appreciated”
4
Q
Tips:
A
Little phrases such as Thank you! I'm sorry to trouble you Would you be so kind to? Won't you please? Would you mind?
Will work wonders on the person. It will show that you care
