Chapter 7: Flashcards
1
Q
Principle 4:
A
“Be a good listener. Encourage others to talk about themselves and their accomplishments”
Ask questions that the other person will enjoy answering
People are 100 times more interested in themselves and their wants and problems than they are in yours
2
Q
Ways to be a great conversationalist?
A
Have exclusive attention to the person who is speaking to you. Become genuinely interested in what the other person is saying.
Listen and sympathize!
To be interesting, be interested! In the other person
3
Q
Why do people fail to make a good impression?
A
They don’t listen attentively
They are too concerned with what they are going to say next that they don’t keep their ears open
