Chapter 6:

Question 1

Principle 3:

Answer 1

Remember that a person’s name is to that person the sweetest and most important sound in any language. (It sets an individual apart)

Question 2

What is the most simplest, obvious and important ways of gaining good will?

Answer 2

Remembering names and making people feel important

Question 3

How to remember names?

Answer 3

Repeat the name several times and associate the name in your mind with facts about the person such as: a person’s features, expressions and appearance