Chapter 9 Flashcards

1
Q

What is a key consideration for BCP maintenance?

A

Regular maintenance of the BCP is critical.

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2
Q

List some factors that may impact the BCP.

A

System and software changes, organization/process changes, personnel changes, supplier changes.

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3
Q

What are some lessons learned from testing/exercises?

A

Issues identified during plan implementation.

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4
Q

What should be considered during plan review and risk assessment?

A

Changes to the external environment.

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5
Q

According to the course notes, what is the largest predictor of BCP success or failure?

A

Commitment of senior management.

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6
Q

What term is used to describe a more comprehensive approach to dealing with threats beyond an Emergency Action Plan?

A

Business Continuity

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7
Q

What are the major components of Business Continuity Planning?

De….., te…… and ma……

A

Development, testing, and maintenance

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8
Q

What is a key factor in ensuring the continuation of business operations during and after an incident?

A

Proper team structure and crisis management

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9
Q

Why is it important to assign accountability in the readiness phase of a Business Continuity Plan?

A

To ensure that tasks are properly assigned and carried out

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10
Q

What are the five major areas in developing a Business Continuity Plan according to ASIS International?

A

Readiness, Implementation, Validation, Maintenance, Ethics

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11
Q

What is the recommended frequency for maintaining and updating Business Continuity Plans?

A

Annually or when changes occur

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12
Q

What type of events play a significant role in planning for potential disasters?

A

Weather and nature-related events

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13
Q

In what situations can sheltering in place be invoked according to the text?

A

Weather events (e.g., snow, flooding) and man-made threats

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14
Q

What is the purpose of a Rapid Entry Key Vault in a building?

A

To provide emergency responders access to essential keys or badges

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15
Q

Who is responsible for building the Crisis Management Team for a Business Continuity Plan?

A

Senior organizational leadership

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16
Q

What is the preliminary assessment in the Recovery phase?

A

Damage and impact assessment.

17
Q

What is included in the assessment of damage in the Recovery phase?

A

Physical damage and non-physical damage like cyber-attacks.

18
Q

What is the prioritized list in the Recovery phase for business resumption?

A

Needs to include critical and remaining processes as per BIA.

19
Q

What signifies the end of a crisis during the Recovery phase?

A

Return to normal operations.

20
Q

What is included in Phase II of the BCP development process?

A

Educating, training, and testing the BCP.

21
Q

What should be part of education and training for personnel?

A

Key components of the BCP and response plans.

22
Q

Why is testing the plan important?

A

To ensure requirements are met, find weaknesses, and improve response.

23
Q

What is the purpose of incorporating lessons from previous tests into the BCP?

A

To enhance future tests and improve the plan’s effectiveness.

24
Q

What roles can participants take during testing?

A

Facilitator, controller, simulator, observer, or participants.

25
Q

What should be done post-completion of a test or exercise?

A

Evaluate, assess based on goals, and modify BCP if needed.

26
Q

When should the BCP be reviewed according to the notes?

A

Whenever any trigger like risk assessment or incident occurs.

27
Q

What triggers the review of a BCP according to the notes?

A

Risk assessment, industry trends, regulatory requirements, and event exercises.

28
Q

What is the purpose of a Risk Assessment?

A

To identify and analyze essential personnel, business operations, and potential risks.

29
Q

What is included in a Business Impact Analysis (BIA)?

A

Identification of critical processes, impact assessment (human cost, financial cost, corporate image), recovery objectives.

30
Q

What are the criteria for strategic plans in Business Continuity Management?

A

Attainable, high probability of success, verifiable, cost-effective, appropriate for organization’s size and type.

31
Q

What are key aspects of a Crisis Management Team (CMT) formation?

A

Clear management structure, decision-making authority, responsibility for implementation, chosen team members based on skills and commitment.

32
Q

What does the Prevention phase of Crisis Management involve?

A

Compliance with corporate policies, accountability, mitigation strategies, resource allocation, monitoring, and support services.

33
Q

What steps are involved in the Response phase of Crisis Management?

A

Determine and declare crisis existence, notify the team, assess the situation, declare crisis by senior leader, execute the plan promptly.

34
Q

How important is effective communication in crisis management?

A

Effective communication is crucial for conveying information timely, honestly, and coming from the organization first.

35
Q

What is the importance of resource management in crisis response?

A

Resource management ensures secondary personnel assignments, accounting for all individuals, and arrangements in emergencies.