Chapter 8: Employee Socialization and Orientation Flashcards
Onboarding
integrated into the organization so individuals can be familiar. two stages Organization socialization and orientation
Organizational Socialization
Process by which a person acquires the social knowledge and skill to perform their job
Why is socialization important
better satisfaction, performance, and commitment to the organization. costs high in new employees. retention depends on socialization. to replace an employee is high
What are the fundamental concepts in organizational socialization
Organization Role, Group Norms, Expectations. (Content of Socialization and Outcomes of Socialization)
What is Organizational Role in Organizational Socialization
Inclusionary, Functional, and Hierarchical
Inclusionary
Social dimension: feel comfortable in organization
Functional
Task Dimension: What the employee is doing and what department.
Hierarchical
Rank Dimension: Where is each person located based on hierarchy
Why should you know organization role
to help communicate expectations of their role and provide info of what the employee is expected from the organization.
Why do you need to have an organization role?
Role communication, Role orientation, role perceptions
What are three types of perceptions of organizational role
role overload, role conflict, role ambiguity
What is role overload
believe he or she is more responsible than they should do
What is role conflict
employee has no clarity on the task objective.
what Is role ambiguity
no expectations set. When they should do it
What are group norms
rules of conduct to influence control or behavior within the group. Usually unwritten
