Chapter 6 Flashcards
Training method is guided by what
program objectives, current level of expertise, and resources available
What to do is
declarative knowledge
how to do
procedural knowledge
Edgar Dale’s Cone of Experience
From abstract (top) to concrete learning (bottom). The more you go down the greater you retain the information.
Three training methods and techniques
on the job training, classroom, and self-paced
On the job training
formal or informal and structured or unstructured
formal structured
by a well skilled person and on a set time
What are some advantages of on the job training
highly likely to learn and reduce cost (in-house)
limitations of on the job training
distraction and dangerous environment
what are the four on the job training techniques
job instruction training, job rotation, coaching, and mentoring
difference between coaching and mentoring
coaching is more informal and purpose to improve and correct performance errors. mentoring is the employee is paired with an expert/senior to transfer their expertise to the mentee.
What are the five categories of classroom training
lecture, discussion, audiovisual media, experimental Methods, and Computer Based Instruction
What are the three types of questions in discussion
direct, reflective, and open-ended questions
What are some examples of experiential methods
case study, business games and simulations, role playing, behavior modeling, and outdoor education
what is case study
A case study is an in-depth study of one person, group, or event
