Chapter 7. Reflection of Feeling Flashcards
Social emotions include
a. embarrassment. b. guilt. c. pride. d. all of these.
d. all of these.
Six primary emotions, in terms of facial expression and language, have been validated throughout the world in all cultures. These primary emotions are
a. mad, annoyed, angry, furious, embarrassed, and proud. b. sad, mad, glad, scared, disgust, and surprise. c. happy, joyous, excited, nervous, annoyed, and ecstatic. d. surprise, disgust, caring, guilt, discouraged, and proud.
b. sad, mad, glad, scared, disgust, and surprise.
Research suggests that positive emotions produce patterns of thought that are
a. creative. b. integrative. c. open to new information. d. all of these.
d. all of these.
There is a distinctive difference between paraphrasing and reflection of feeling. Paraphrase is solely ________ and reflection of feeling is concerned with ________.
a. content / emotion b. emotion / content c. content / observations d. observations / emotion
a. content / emotion
The first step in eliciting and reflecting feelings is to recognize key emotional words expressed by the client. Which of the following is NOT an emotional word?
a. angry b. excited c. joy d. considerate
d. considerate
Acknowledging feelings
a. is another term for reflection of feeling. b. is not a recognized term associated with the microskills. c. is brief recognition of feeling before moving on with the client story. d. is reflection of feeling used mainly with adult clients.
c. is brief recognition of feeling before moving on with the client story.
We grow best and become most resilient when we focus on what we __________ do.
a. can b. should c. must d. want to
a. can
Which of the following correctly details the techniques of reflecting feelings?
a. sentence stem, feeling label, content summary, past tense, checkout b. feeling label, context/brief paraphrase, sentence content, past tense, checkout c. sentence stem, feeling label, context/brief paraphrase, appropriate tense, checkout d. feeling label, context/brief paraphrase, appropriate tense, checkout, closing
c. sentence stem, feeling label, context/brief paraphrase, appropriate tense, checkout
When the counselor reflects feeling, he or she can expect the client will
a. experience their emotional state more fully. b. talk in more depth about their feelings. c. correct the counselor's reflection with a more accurate descriptor. d. do all of the above.
d. do all of the above.
Your client says, “Since my mother was diagnosed with cancer, I’ve been really worried and concerned. She just doesn’t look as well as she did before; she needs a lot more rest.” Which of the following counselor responses indicates reflection of feeling?
a. Your mother has cancer and she needs more rest. b. You seem really worried and concerned about your mother. c. Your mother looks well, but she needs more rest. d. Umm, tell me more.
b. You seem really worried and concerned about your mother.
Paraphrasing is concerned with feeding back the key points of what a client has said. Reflection of feeling, in contrast, involves:
a. observing emotions
b. naming emotions
c. repeating emotions back to the client
d. helping clients become more effective
d. helping clients become more effective
Which of the following is a common quality of both paraphrasing and reflection of feeling?
a. They are both included in feedback to the client.
b. They may be found together in the same statement.
c. They are both used in interviews.
d. All of the above.
d. All of the above.
The first task in eliciting and reflecting feelings is to _________ key emotional words expressed by the
client.
a. recognize
b. paraphrase
c. reflect
d. confront
a. recognize
The most immediate and potentially powerful tense for a reflection of feeling is:
a. past tense.
b. present tense.
c. future tense.
d. all tenses have equal power
b. present tense.
What should you do when the feelings of the client are not fully understandable and seem confused?
a. Ignore the feeling until you understand fully what the client is saying.
b. Paraphrase and summarize what you have heard.
c. Reflect the feelings as you have heard them, but include a checkout for accuracy.
d. All of the above.
c. Reflect the feelings as you have heard them, but include a checkout for accuracy.
Nonverbal indications of a client who is deeply emotional may most often include:
a. rapid breathing, speech hesitations, and facial flushing.
b. relaxed body posture concealing deeper feelings.
c. focusing on a single topic to the exclusion of all others.
d. all of the above.
a. rapid breathing, speech hesitations, and facial flushing.
Josephine:” I’ve been in this “home” for three years now. The staff doesn’t care, my family never
comes, and the food is awful.” Which is the most appropriate reflection of her implicit feelings?
a. “Josephine, you sound really angry. Is that close to what you are feeling?”
b. “Josephine, you are frustrated and angry. Is that close to what you are feeling?”
c. “Josephine, you sound really frustrated!”
d. “Josephine, I hear that you are frustrated. Underneath that, you sound lonely . . . and
angry? Is that close to what you are feeling?”
d. “Josephine, I hear that you are frustrated. Underneath that, you sound lonely . . . and
angry? Is that close to what you are feeling?”
“I feel really terrible. My folks have divorced. They have moved apart and I don’t know where to live.” Which would be a reflection of feeling in response to this client?
a. “You’re really confused.”
b. “Really terrible?”
c. “Sounds like you’re really upset and are confused as to what to do next.”
d. “Looks like you have had a bad experience. I can see that it would be tough deciding what
to do next.”
c. “Sounds like you’re really upset and are confused as to what to do next.”
Barry: (Jiggling his feet and shuffling restlessly) I can’t get the scene from the World Trade Center
bombing off my mind. It keeps coming up in my dreams again and again. I don’t understand what’s going on. Which is the most appropriate response?
a. “You seem to be anxious right now. Could you tell me more about your story and what’s
happening for you?”
b. “You seem to be anxious right now? Is that close?”
c. “The lack of sleep is really frustrating you.”
d. “You wonder what is going on?”
a. “You seem to be anxious right now. Could you tell me more about your story and what’s
happening for you?”
Feelings are so important in the counseling process that you should:
a. reflect every feeling you observe as it comes along.
b. only reflect those feelings that are directly apparent.
c. avoid reflecting discrepant feelings.
d. none of the above.
d. none of the above.
Which of the following is basic to empathic understanding?
a. Warmth
b. Appropriate smiling
c. Showing that you respect and care for your client
d. All of the above
d. All of the above
Which of the following is CORRECT regarding the skill of reflecting feelings?
a. It is probably one of the easiest skills for you to master.
b. It is probably the skill we use the most in our daily communications.
c. It is probably one of the skills that takes more time to get fully comfortable with.
d. All of the above
c. It is probably one of the skills that takes more time to get fully comfortable with.
Which of the following will NOT help you practice reflection of feeling?
a. Combine reflection of feeling with paraphrasing.
b. Become aware of and competent in each of the microskills
c. Focus on integrating reflection of feeling with questioning, encouraging and paraphrasing.
d. Use the skill as frequently as possible, and gradually integrate the microskills naturally
into your personal style.
c. Focus on integrating reflection of feeling with questioning, encouraging and paraphrasing.
Which of the following is the emotional center of the brain?
a. Right brain
b. Limbic system
c. Left brain
d. Hippocampus
b. Limbic system
