Chapter 7: Culture and Communication

Question 1

Question

Answer 1

Answer

Question 2

an ongoing negotiation of learned and patterned beliefs, attitudes, values, and behaviors

Answer 2

Culture

Question 3

components of self that are primarily intrapersonal and connected to our life experiences

Answer 3

Personal identities

Question 4

components of self that are derived from involvement in social groups with which we are interpersonally committed

Answer 4

Social identities

Question 5

based on socially constructed categories that teach us a way of being and include expectations for social behavior or ways of acting

Answer 5

Cultural identities

Question 6

groups we place people intobased on the similarities and differences we perceive

Answer 6

In-groups and out-groups

Question 7

makes it seem natural and normal that some people or groups will always have power over others

Answer 7

Ideology of domination

Question 8

a view that argues the self is formed through our interactions with others and in relationship to social, cultural, and political contexts

Answer 8

Social constructionism

Question 9

a socially constructed category based on differences in appearance that has been used to create hierarchies that privilege some and disadvantage others

Answer 9

Race

Question 10

changing from one way of speaking to another between or within interactions

Answer 10

Code switching

Question 11

an identity based on internalized cultural notions of masculinity and femininity that is constructed through communication and interaction

Answer 11

Gender

Question 12

based on biological characteristics, including external genitalia, internal sex organs, chromosomes, and hormones

Answer 12

Sex

Question 13

a system of social structures and practices that maintains the values, priorities, and interests of men as a group

Answer 13

Patriarchy

Question 14

an umbrella term for people whose sex identity and/or expression does not match the sex they were assigned by birth

Answer 14

Transgender

Question 15

a person’s primary physical and emotional sexual attraction and activity

Answer 15

Sexual orientation

Question 16

places disability as an individual and medical rather than social and cultural issue

Answer 16

Medical mode of disability

Question 17

the system of beliefs and practices that produces a physical and mental standard that is projected as normal for a human being and labels deviations from it abnormal, resulting in unequal treatment and access to resources.

Answer 17

Ableism

Question 18

communication between people with differing cultural identities

Answer 18

Intercultural communication

Question 19

our tendency to view our own culture as superior to other cultures

Answer 19

Ethnocentrism

Question 20

the ability to communicate effectively and appropriately in various cultural contexts

Answer 20

Intercultural communication competence (ICC)

Question 21

motivation, self-and-other knowledge, and tolerance for uncertainty

Answer 21

Key components of ICC

Question 22

makes intercultural communication a voluntary, rewarding, and lifelong learning process

Answer 22

Intrinsic motivation

Question 23

the desire for intercultural communication is driven by an outside reward like money, power, or recognition

Answer 23

Extrinsic motivation

Question 24

a state of self- and other-monitoring that informs later reflection on communication interactions

Answer 24

Mindfulness

Question 25

an individual’s attitude about and level of comfort in uncertain situations

Answer 25

Tolerance for uncertainty