Chapter 1: Introduction to Communication Studies

Question 1

The process of generating meaning by sending and receiving verbal and nonverbal symbols and signs that are influenced by multiple contexts

Answer 1

Communication

Question 2

Refers to speaking well and persuasively

Answer 2

Rhetoric

Question 3

invention, arrangement, style, delivery, and memory

Answer 3

The five canons of rhetoric

Question 4

Communication with oneself using internal vocalization or reflective thinking

Answer 4

Intrapersonal communication

Question 5

Communication between people whose lives mutually influence one another

Answer 5

Interpersonal communication

Question 6

Communication among three or more people interacting to achieve a shared goal

Answer 6

Group communication

Question 7

A sender-focused form of communication in which one person is typically responsible for conveying information to an audience

Answer 7

Public communication

Question 8

Public communication which is transmitted to many people through print or electronic media

Answer 8

Mass communication

Question 9

The verbal or nonverbal content being conveyed from sender to receiver. Part of model of communication.

Answer 9

Message

Question 10

The process of turning thoughts into communication. Part of model of communication.

Answer 10

Encoding

Question 11

The process of turning communication into thoughts. Part of model of communication.

Answer 11

Decoding

Question 12

A sensory route on which a message travels, to the receiver for decoding. Part of model of communication

Answer 12

Channel

Question 13

Describes communication as a linear, one-way process in which a sender intentionally transmits a message to a receiver

Answer 13

Transmission model of communication

Question 14

Anything that interferes with a message being sent between participants in a communication encounter. Can be environmental or semantic. Part of model of communication.

Answer 14

Noise

Question 15

Any physical noise present in a communication encounter

Answer 15

Environmental noise

Question 16

Noise that occurs in the encoding and decoding process when participants do not understand a symbol

Answer 16

Semantic noise

Question 17

Describes communication as a process in which participants alternate positions as sender and receiver and generate meaning by sending messages and receiving feedback within physical and psychological contexts

Answer 17

Interaction model of communication

Question 18

Includes messages sent in response to other messages. Part of model of communication

Answer 18

Feedback

Question 19

the environmental factors in a communication encounter

Answer 19

Physical context

Question 20

the mental and emotional factors in a communication encounter

Answer 20

Psychological context

Question 21

Describes communication as a process in which communicators generate social realities within social, relational, and cultural contexts

Answer 21

Transactional model of communication

Question 22

the stated rules or unstated norms that guide communication

Answer 22

Social context

Question 23

Part of the Transaction Model of Communication. Includes the previous interpersonal history and type of relationship we have with a person

Answer 23

Relational context

Question 24

Part of the Transaction Model of Communication. Includes various aspects of identities such as race, gender, nationality, ethnicity, sexual orientation, class, and ability

Answer 24

Cultural context

Question 25

Working to make a difference in our communities by improving the quality of life of community members raising awareness about social, cultural, or political issues; or participating in a wide variety of political and nonpolitical processes

Answer 25

Civic engagement

Question 26

needs that keep our bodies and minds functioning

Answer 26

Physical needs

Question 27

needs that help us get things done in our day-to-day lives and achieve short- and long-term goals

Answer 27

Instrumental needs

Question 28

Include needs that help us maintain social bonds and interpersonal relationships

Answer 28

Relational needs

Question 29

include our need to present ourselves to others and be thought of in particular and desired ways

Answer 29

Identity needs

Question 30

Communication involves an interchange of verbal and/or nonverbal messages within a continuous and dynamic sequence of events. It doesn’t have a distinct beginning and end or follow a predetermined sequence of events.

Answer 30

Communication is a process

Question 31

Deals with the process of negotiating and reflecting on our actions and communication regarding what we believe to be right and wrong

Answer 31

Communication ethics

Question 32

Refers to the knowledge of effective and appropriate communication patterns and the ability to use and adapt that knowledge in various contexts

Answer 32

Communication competence