Chapter 4: Nonverbal Communication Flashcards

1
Q

Question

A

Answer

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2
Q

a process of generating meaning using behavior other than words

A

Nonverbal communication

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3
Q

vocalized but not verbal part of a spoken message, such as speaking rate, volume, and pitch

A

Paralanguage

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4
Q

messages in which verbal and nonverbal signals contradict each other

A

Mixed messages

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5
Q

verbal and nonverbal behaviors that lessen real or perceived physical and psychological distance between communicators and include things like smiling, nodding, making eye-contact, and occasionally engaging in social, polite, or professional touch

A

Immediacy behaviors

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6
Q

the objects and possessions that surround us

A

Artifacts

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7
Q

the study of hand, arm, body, and face movements

A

Kinesics

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8
Q

touching behaviors and movements that indicate internal states typically related to arousal or anxiety

A

Adaptors

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9
Q

gestures that have a specific agreed-on meaning within a cultural context

A

Emblems

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10
Q

study of eye behaviors and movements in nonverbal communication

A

Oculesics

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11
Q

the study of communication by touch

A

Haptics

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12
Q

the study of paralanguage

A

Vocalics

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13
Q

the study of how space and distance influence communication

A

Proxemics

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14
Q

public, social, personal, and intimate

A

Proxemic distances

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15
Q

the study of how time affects communication

A

Chronemics

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16
Q

consistency among different nonverbal expressions within a cluster

A

Nonverbal congruence