Chapter 4: Nonverbal Communication

Question 1

Question

Answer 1

Answer

Question 2

a process of generating meaning using behavior other than words

Answer 2

Nonverbal communication

Question 3

vocalized but not verbal part of a spoken message, such as speaking rate, volume, and pitch

Answer 3

Paralanguage

Question 4

messages in which verbal and nonverbal signals contradict each other

Answer 4

Mixed messages

Question 5

verbal and nonverbal behaviors that lessen real or perceived physical and psychological distance between communicators and include things like smiling, nodding, making eye-contact, and occasionally engaging in social, polite, or professional touch

Answer 5

Immediacy behaviors

Question 6

the objects and possessions that surround us

Answer 6

Artifacts

Question 7

the study of hand, arm, body, and face movements

Answer 7

Kinesics

Question 8

touching behaviors and movements that indicate internal states typically related to arousal or anxiety

Answer 8

Adaptors

Question 9

gestures that have a specific agreed-on meaning within a cultural context

Answer 9

Emblems

Question 10

study of eye behaviors and movements in nonverbal communication

Answer 10

Oculesics

Question 11

the study of communication by touch

Answer 11

Haptics

Question 12

the study of paralanguage

Answer 12

Vocalics

Question 13

the study of how space and distance influence communication

Answer 13

Proxemics

Question 14

public, social, personal, and intimate

Answer 14

Proxemic distances

Question 15

the study of how time affects communication

Answer 15

Chronemics

Question 16

consistency among different nonverbal expressions within a cluster

Answer 16

Nonverbal congruence