Chapter 5 Vocabulary

Question 1

A metaphor alluding to the invisible barriers that prevent minorities and women from being promoted to top corporate positions.

Answer 1

Glass ceiling

Question 2

A moral principle calling for the distribution of pay, promotions, and other organizational resources to be based on meaningful contributions that individuals have made and not on personal characteristics over which they have no control.

Answer 2

Distributive justice

Question 3

The process through which people select, organize and interpret what they see, hear, touch, smell, and taste to give meaning and order to the world around them.

Answer 3

Perception

Question 4

An abstract knowledge structure that is stored in memory and makes possible the interpretation and organization of information about a person, event, or situation.

Answer 4

Schema

Question 5

Simplistic and often inaccurate beliefs about the typical characteristics of particular groups of people.

Answer 5

Stereotype

Question 6

The systematic tendency to use information about others in ways that result in inaccurate perceptions.

Answer 6

Bias

Question 7

Knowingly and willingly denying diverse individuals access to opportunities and outcomes in an organization.

Answer 7

Overt discrimination

Question 8

A process by which an experienced member of an organization (the mentor) provides advice and guidance to a less experienced member (the protege) and helps the less experienced member learn how to advance in the organization and in his or her career.

Answer 8

Mentoring

Question 9

Asking for or forcing an employee to perform sexual favors in exchange for receiving some reward or avoiding negative consequences.

Answer 9

Quid pro quo sexual harassment

Question 10

Telling lewd jokes, displaying pornography, making sexually-oriented remarks about someone’s personal appearance, and other sex-related actions that make the work environment unpleasant.

Answer 10

Hostile work environment sexual harassment