Chapter 5 -Definitions

Question 1

What is HR planning?

Answer 1

The development of strategies to meet the organisation’s future human resource needs

Question 2

What is job analysis?

Answer 2

The study of an employee’s job in order to determine the responsibilities and equipment required

Question 3

What is job design?

Answer 3

Job design details tasks that individual employees perform in their jobs. There should be a variety of tasks to keep the employee motivated

Question 4

What is recruitment?

Answer 4

the process of attracting qualified job applicants from which to select the most appropriate candidate

Question 5

What is internal recruitment?

Answer 5

involves considering present employees as applicants for available positions

Question 6

What is external recruitment?

Answer 6

involves considering a suitable applicant for a position from outside the organisation

Question 7

What is discrimination?

Answer 7

occurs when a practice disadvantages a person/group based on a personal characteristic that is irrelevant to the performance of the work.

Question 8

What is full time permanent employment?

Answer 8

Full time permanent employees have an ongoing contract which includes all legally required entitlements

Question 9

What is part-time permanent employment?

Answer 9

involves working fewer hours compared with full-time employees

Question 10

What is a fixed-term contract?

Answer 10

where employment is offered for a specific period

Question 11

What is casual employment?

Answer 11

Casual employees are employed on an hourly basis and do not receive a range of entitlements

Question 12

What is remuneration?

Answer 12

monetary payment in return for the work an employee performs. (made in form of wage or salary)

Question 13

What is induction?

Answer 13

the process of acquainting new employees with the organisation and the jobs they will perform

Question 14

What is training?

Answer 14

the process of teaching staff how to do their job more efficiently and effectively by boosting their knowledge and skills

Question 15

What is development?

Answer 15

refers to activities that prepare staff to take on greater responsibility in the future

Question 16

What is recognition and reward

Answer 16

acknowledges the work an employee has done and provides them some sort of benefit, such as a pay rise in return for a job well done

Question 17

What are intrinsic rewards?

Answer 17

come from the task or job itself

Question 18

What are extrinsic rewards?

Answer 18

Extrinsic rewards are outside the job itself

Question 19

What is performance management?

Answer 19

focuses on improving organisational and individual performance by relating organisational performance objectives to individual employee performance objectives

Question 20

What is performance appraisal?

Answer 20

The formal assessment of an employees individual performance in the organisation

Question 21

What is performance feedback?

Answer 21

is the info provided to an employee after a performance appraisal

Question 22

What is retirement?

Answer 22

Occurs when an employee decides to give up work and no longer be part of the labour force

Question 23

What is resignation?

Answer 23

The voluntary ending of employment by the employee ‘quitting’ their job

Question 24

What is redundancy?

Answer 24

Occurs when a person’s job no longer exists, usually due to technological changes, an organisational restructure or a merger or acquisition

Question 25

What is retrenchment?

Answer 25

occurs when a business dismisses an employee because there is not enough work justifying paying them

Question 26

What is dismissal?

Answer 26

Occurs when the behaviour of an employee is unacceptable and an organisation terminates their employment

Question 27

What is unfair dismissal?

Answer 27

when an employee is dismissed because the employer has discriminated against them in some way, such as firing someone because she is pregnant

Question 28

What are on-costs? plus e.g.

Answer 28

additional costs involved in hiring an employee, above the cost of their wages, e.g long service leave

Question 29

What is the establishment phase?

Answer 29

The establishment phase of the employment cycle is concerned with attracting and finding a suitable applicant for a position

Question 30

What is the maintenance phase?

Answer 30

The maintenance phase of the employment cycle is concerned with ensuring the motivation and enthusiasm of employees is held, and that employees are content with their jobs.

Question 31

What is the termination phase?

Answer 31

The termination phase of the employment cycle is concerned with the departure of employees from the organisation

Question 32

what are outplacement services?

Answer 32

include interview skills workshops and other services that will assist the employees in finding a new job

Question 33

what are transition services?

Answer 33

when the organisation assists employees during their transition to being unemployed

Question 34

What is the essay method?

Answer 34

A method of performance appraisal where the manager keeps a journal on each employee being appraised

Question 35

What is the critical incident method?

Answer 35

A method of performance appraisal similar to essay method except that the manager records only exceptionally good or bad aspects of work performance