Chapter 5

Question 1

___________:The forces within a person that affect the direction, intensity, and persistence of effort for voluntary behaviour

Answer 1

Employee motivation

Question 2

_________:Employee’s emotional and cognitive motivation, particularly a focused, intense, persistent, and purposive effort toward work-related goals.

Answer 2

Employee Engagement

Question 3

What is the greatest tool used to motivate an employee?

Answer 3

Salary/wage

Question 4

What are the the four drive theories?

Answer 4

Drive to acquire, drive to bond, drive to comprehend, and drive to defend

Question 5

Drive to ______: seek, acquire, control, retain objects or experiences.

Answer 5

acquire

Question 6

Drive to ______: form social relationships and develop mutual caring commitments with others.

Answer 6

bond

Question 7

Drive to _________ : satisfy our curiosity, know and understand ourselves and the environment.

Answer 7

comprehend

Question 8

Drive to _________ : protect ourselves physically and socially.

Answer 8

Defend

Question 9

What three metal skill sets can influence our formation and drive towards a goal?

Answer 9

Social norms, self-concept/ personal value, and experience

Question 10

How do the four drives motivate?

Answer 10

They determine which emotion is tagged to incoming sensory information, which develop conscious experiences when strong or conflict with each other, and develop into goal-directed choices and effort

Question 11

From the base up what is Maslow’s Needs Hierarchy Theory, add the non hierarchal ones after?

Answer 11

Physiological, safety, belongingness, esteem, self actualization
and need to know and need for beauty

Question 12

On the Maslow’s Need Hierarchy Theory what does the period represent?

Answer 12

From the bottom up it represents the primary motivator until its fulfilled then you move up the period to the other motivator

Question 13

_______:Recommended studying multiple needs together

Answer 13

Holistic perspective

Question 14

_________:Recognized that social dynamics, not just instinct, influence motivation

Answer 14

Humanistic perspective

Question 15

_________:Emphasized importance of self-actualization (growth needs).

Answer 15

Positive perspective

Question 16

________:Fulfilling needs for competence and autonomy by engaging in the activity itself, rather than from an externally controlled outcome of that activity

Answer 16

Intrinsic motivation

Question 17

__________:Occurs when people want to engage in an activityfor instrumental reasons – to receive something that is beyond their personal control.

Answer 17

Extrinsic motivation

Question 18

What are the three learned needs that are studied in research?

Answer 18

(Need for) achievement, affiliation, and power

Question 19

__________: Probability that a specific effort level will result in a specific performance level

Answer 19

E-to-P Expectancy

Question 20

What does A-B-C’s of

Question 21

What does A-B-C’s of A-B-Cs pf behavior modification

Answer 21

Antecedents, behavior, and consequences

Question 22

What are the four OB mod consequences

Answer 22

positive reinforcement, punishment, extinction, and negative reinforcement

Question 23

Social Cognitive Theory. ________: observe, model others

Answer 23

Behaviour modelling

Question 23

Social Cognitive Theory. ________: observe, model others

Answer 23

Behaviour modelling

Question 23

Social Cognitive Theory. ________: observe, model others

Answer 23

Behaviour modelling

Question 24

What does smarter goal setting stand for?

Answer 24

specific, measurable, achievable, relevant, time-framed, exciting, and reviewed

Question 25

What are the characteristics of effective feedback?

Answer 25

Specific, relevant, timely, credible, and sufficiently

Question 26

Organizational Justice. What are the three ‘rules’ applied to situations

Answer 26

Distributive, procedural, and interactional