Chapter 1 Flashcards
Study organizations using systematic research methods (Behavior Anchor?)
Systematic research anchor
Ensure that OB theories are useful in organizations (Behavior Anchor?)
Practical orientation anchor
Import knowledge from other disciplines, not just create its own knowledge (Behavior Anchor?)
Multidisciplinary anchor
Understand OB events from three levels of analysis: individual, team, organizational (Behavioral Anchor?)
Multiple levels of analysis anchor
Recognizes that the effectiveness of an action may depend on the situation (Behavioral Anchor?)
Contingency Anchor
How are OB skills important?
They help you understand workplace events and how to predict future ones
Why is the retention of human capital important?
It is difficult to replace or copy, human resources are essential to a business
What are stake holders?
entities who affect or are affected by the firm’s objectives and actions.
What is the triple-bottom-line? What is the term to define an organization responsibility to the triple-bottom-line?
Economic, society, and environment
Corporate social responsibility (CSR): activities intended to benefit society and the environment beyond the firm’s immediate financial interests or legal obligations.
What are some challenges of diversity?
Team cohesion takes longer, and higher dysfunction, lower info sharing and morale
What are some requirements/contingencies of remote work?
The employee needs high self-motivation and organization and can fulfill social needs outside of work
Task performance should be measurable, low interdependence
What are the three main employment arrangements?
Direct employment: Employee working directly with employer.
Indirect employment: Outsourced or agency work
Contract employment: Worker is one firm serving a client
What does the Mars Model represent? List them as external and internal
Internal: Motivation, Ability, Role perception
External: Situational factors
leads to behavior and results
What does the Mars Model represent? List them as external and internal
Internal: Motivation, Ability, Role perception
External: Situational factors
What are three types of employee performance
proficient, adaptive, and proactive
