Chapter 14 Flashcards
What is organizational culture?
values/assumptions shared within an organization
Provides direction toward the ‘right way’ to do things
What are contents of organizational culture?
The ordering of values
and the clarity of which the values are shared and agreed upon
Organizational culture is built by the individual values of the employees
What are some examples of Organizational Culture Artifacts?
Physical structures, ceremonies, language, stories
What is the purpose of stories and legends within an organization?
They are used to create realistic expectations of employee behaviour
What is culture strength?
how widely and deeply employees hold the company’s values
What are some functions of strong cultures?
What are the dependents of this?
Control system
social glue
sense-making
Whether culture fits the environment
moderate
is adaptive
What are the three steps of a bi cultural audit?
What is the purpose?
-Identify cultural artifacts
-Analyze data for cultural conflict/compatibility
-Identify strategies and action plans to bridge cultures
To make sure a merger is successful
What are the 4 possibilities of merging organizational cultures?
Assimilation, deculturation, integration, seperation
What are some Changing/ strengthening elements of organizational culture?
-Modeling desired culture through actions of leaders
-Align artifacts with the desired culture
-Introduce culturally consistent rewards and recognition
-Support workforce stability and communication
-Use attraction, selection, and socialization for cultural fit
What is organizational socialization?
The process by which individuals learn the values, expected behaviours, and social knowledge necessary to assume their roles in the organization
What are the stages of socialization?
Pre-empoyment
-form expected employment relationship
Encounter (newcomer)
-Test expectations
Role management (insider)
-practice new role behaviour
-strengthen work relationships
Socialization outcome
-happy productive worker
