Chapter 4: Systems, Development, and Structures Flashcards
network of relationships
System
a practice related to theories from
science and philosophy that
describe patterns of relationships
System
_____ drive ____ and ____ uses _____
Theories drive practices and practices uses tools
an underlying principle or explanation of something scientific or philosophical
Theory
based on a set of theories
practices
something used to perform a practice
tool
Three systems level for a service enterprise
Subsystem
System
Macrosystem
smaller systems contained by all systems
Subsystem
A larger external environment
Macrosystem
A state of mutual dependence and independence existing at the same time.
Interdependency
entity where each individual is a member of this organization
Work unit
a subsystem in relation to some larger system
Organization
Interdependency consider stages of life from
childhood to maturity
In an organization: _______>_______>_______
In an organization: individual>work unit>organization
not influenced by outside forces
Closed Systems