Chapter 4: Stakeholders Flashcards

1
Q

During Prepare for Elicitation, what Stakeholder provides supporting materials as well as guidance about which other sources of business analysis information to consult. May also help to arrange research, experiments, and facilitated elicitation?

A

Domain Subject Matter Expert

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2
Q

During Prepare for Elicitation, what Stakeholder ensures that the appropriate people and resources are available to conduct the elicitation?

A

Project Manager

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3
Q

During Prepare for Elicitation, what Stakeholder has the authority to approve or deny a planned elicitation event, and to authorize and require the participation of specific stakeholders?

A

Sponsor

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4
Q

During Conduct Elicitation, what Stakeholder will provide valuable business analysis information during elicitation?

A

Customer

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5
Q

During Conduct Elicitation, what Stakeholder has expertise in some aspect of the situation and can provide the required business analysis information. Often guides and assists the business analyst in identifying appropriate research sources, and may help to arrange research, experiments, and facilitated elicitation?

A

Domain Subject Matter Expert

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6
Q

During Conduct Elicitation, what Stakeholder is the user of existing and future solutions, who should participate in elicitation?

A

End User

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7
Q

During Conduct Elicitation, what Stakeholder designs and implements a solution and provides specialist expertise, and can participate in elicitation by asking clarifying questions and offering alternatives?

A

Implementation Subject Matter Expert

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8
Q

During Conduct Elicitation, what Stakeholder authorizes and ensures that the stakeholders necessary to participate in elicitation are involved?

A

Sponsor

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9
Q

During Conduct Elicitation, what Stakeholder could have relevant knowledge or experience to participate in elicitation activities?

A

Any stakeholders

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10
Q

During Confirm Elicitation Results, what Stakeholder refers to people with substantial knowledge, experience, or expertise about the business analysis information being elicited, or about the change or the solution, help to confirm that elicitation results are correct, and can help to identify omissions, inconsistencies and conflicts in elicitation results. They can also confirm that the right business analysis information has been elicited?

A

Domain Subject Matter Experts

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11
Q

During Confirm Elicitation Results, what Stakeholder may need to participate in confirming elicitation results?

A

Any stakeholder

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12
Q

During Communicate Business Analysis Information, what Stakeholder needs to be communicated with frequently so they are aware of relevant business analysis information?

A

Customer or End User

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13
Q

During Communicate Business Analysis Information, what Stakeholder needs to understand the business analysis information as part of confirming and validating it throughout the change initiative?

A

Domain Subject Matter Expert

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14
Q

During Communicate Business Analysis Information, what Stakeholder needs to be aware of and understand the business analysis information, particularly requirements and designs, for implementation purposes?

A

Implementation Subject Matter Expert

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15
Q

During Communicate Business Analysis Information, what Stakeholder needs to be aware of and understand the business analysis information, particularly requirements and designs for testing purposes?

A

Tester

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16
Q

During Communicate Business Analysis Information, what Stakeholder will likely need to be communicated with at some point during the change initiative?

A

Any stakeholder

17
Q

During Manage Stakeholder Collaboration, what Stakeholder might be involved in collaboration during change?

A

All stakeholders