Chapter 10: Techniques

Question 1

Which Technique defines the requirements or conditions necessary for a solution to be acceptable to key stakeholders, and defines measures used to assess requirements and choose between multiple solutions?

Answer 1

Acceptance and Evaluation Criteria

Question 2

Which Technique records, tracks, and prioritises remaining work items?

Answer 2

Backlog Management

Question 3

Which Technique manages performance in any business model, business process or organisational structure?

Answer 3

Balanced Scorecard

Question 4

Which Technique compares organisational practices against best practices, and researches customers to understand their preferences and decisions?

Answer 4

Benchmarking and Market Analysis

Question 5

Which Technique fosters creative thinking about a problem intended to produce a broad or diverse set of options?

Answer 5

Brainstorming

Question 6

Which Technique describes enterprise capabilities to act on or transform something that helps achieve a business goal, and provides a framework for scoping and planning by generating a shared understanding of outcomes?

Answer 6

Business Capability Analysis

Question 7

Which Technique justifies and rationalises a project or change initiative based on the benefits of the proposed solutions as compared to cost and effort to aquire the solution?

Answer 7

Business Cases

Question 8

Which Technique describes how an enterprise creates, delivers, and captures value for and from its customers?

Answer 8

Business Model Canvas

Question 9

Which Technique captures, validates, refines, and organises rules that shape day-to-day business behaviour and guide operational business decision making?

Answer 9

Business Rules Analysis

Question 10

Which Technique refers to structured techniques used to encourage participants in an elicitation activity to collaborate in building a joint understanding of a problem or a solution?

Answer 10

Collaborative games

Question 11

Which Technique organises the business vocabulary needed to consistently and thoroughly communicate the knowledge of a domain?

Answer 11

Concept Modelling

Question 12

Which Technique standardises definitions of data elements, meanings and usage to enable common interpretations between stakeholders?

Answer 12

Data Dictionary

Question 13

Which Technique illustrates the flow of data through a system or process, the activities which process the data, and if the output results are stored or utilised by another activity or external entity?

Answer 13

Data Flow Diagrams

Question 14

Which Technique uses descriptive, diagnostic, and predictive techniques to examine large amounts of data to identify patterns, relationships and insights?

Answer 14

Data Mining

Question 15

Which Technique visually represents entities, classes or data objects relavent to a domain, their descriptive attributes, and signifcant relationships for analysis and interpretation?

Answer 15

Data Modelling

Question 16

Which Technique assesses a problem and possible decisions in order to determine the value of alternate outcomes under conditions of uncertainty?

Answer 16

Decision Analysis

Question 17

Which Technique shows how data and knowledge combine to make repeatable and complex business decisions?

Answer 17

Decision Modelling

Question 18

Which Technique elicits business analysis information by examining available materials that describe either the business environment or existing organisational assets?

Answer 18

Document Analysis

Question 19

Which Technique forecasts the cost and effort involved in pursuing a course of action?

Answer 19

Estimation

Question 20

Which Technique assesses the financial aspects (financial viability, stability, and benefit) of an investment, solution, or solution approach?

Answer 20

Financial Analysis

Question 21

Which Technique elicits ideas and opinions about a product or opportunity from a group of pre-qualified participants within an interactive group environment guided by a moderator?

Answer 21

Focus Groups

Question 22

Which Technique breaks down processes, systems, functional areas or deliverables into simpler sub components to manage complexity and reduce uncertainty?

Answer 22

Functional Decomposition

Question 23

Which Technique defines and organises key terms relevant to a business domain to provide consensus and common understanding of terminology between stakeholders?

Answer 23

Glossary

Question 24

Which Technique identifies (where, what, why, when, how, and for whom) information is exchanged between solution components or across solution boundaries?

Answer 24

Interface Analysis

Question 25

Which Technique elicits business analysis information from a person or group by asking relevant questions and documenting responses, and is also used for establishing relationships and trust, or building support for a proposed solution?

Answer 25

Interviews

Question 26

Which Technique captures and assigns responsibility for issues and stakeholder concerns that pose an impact to the solution?

Answer 26

Item Tracking

Question 27

Which Technique documents project success, failure, opportunities for improvement, and potential performance improvements to benefit future projects?

Answer 27

Lessons Learned

Question 28

Which Technique collects and evaluates metrics to measure the progress or performance of a solution?

Answer 28

Metrics and Key Performance Indicators (KPIs)

Question 29

Which Technique uses a non-linear diagram to articulate, capture and apply structure to thoughts, ideas, and information?

Answer 29

Mind Mapping

Question 30

Which Technique examines requirements for a solution which define the conditions or qualities the solution must have, and specifies the criteria used for judging system operations?

Answer 30

Non-Functional Requirements Analysis

Question 31

Which Technique describes viewing work activities firsthand as they are performed to elicit information, identify needs and opportunities and understand business processes?

Answer 31

Observation

Question 32

Which Technique describes the roles, responsibilities, and reporting structures that exist within an organization and aligns those structures with the organization’s goals?

Answer 32

Organisational Modelling

Question 33

Which Technique provides a framework to understand the relative importance of business analysis information based on value, risk, difficulty, or other criteria?

Answer 33

Prioritisation

Question 34

Which Technique assesses a process’s efficiency and effectiveness, and helps identify opportunities for change?

Answer 34

Process Analysis

Question 35

Which Technique describes the sequential flow of work or activities performed in an enterprise?

Answer 35

Process Modelling

Question 36

Which Technique creates a model or design of requirements used to elicit and validate stakeholder needs. It is also used to optimize user experience, evaluate design options, and as a basis for development of the final solution?

Answer 36

Prototyping

Question 37

Which Technique evaluates the content of a work product such as a deliverable or work in process?

Answer 37

Reviews

Question 38

Which Technique identifies, analyses and evaluates areas of uncertainty that could negatively affect value, and develops and manages ways of dealing with the risks?

Answer 38

Risk Analysis and Management

Question 39

Which Technique ensures coverage of activities by identifying roles, associating roles with solution activities, and then allocating responsibility to perform those activities?

Answer 39

Roles and Permissions Matrix

Question 40

Which Technique identifies and evaluates the underlying causes of a problem rather than its symptoms?

Answer 40

Root Cause Analysis

Question 41

Which Technique provides the basis for understanding the boundaries or limits of control, change, a solution, or a need?

Answer 41

Scope Modelling

Question 42

Which Technique models information passed between objects in a system during a scenario?

Answer 42

Sequence Diagrams

Question 43

Which Technique identifies stakeholders, their characteristics, and authority to ensure that all sources of requirements are identified and appropriote decisions can be made regarding engagement, collaboration and communication?

Answer 43

Stakeholder List, Map, or Personas

Question 44

Which Technique describes the different possible states of an entity (object or concept) within a system, how that entity changes from one state to another, and what can happen to the entity when it is in each state?

Answer 44

State Modelling

Question 45

Which Technique elicits information from a group of people in a structured way and in a short period of time?

Answer 45

Survey or Questionnaire

Question 46

Which Technique evaluates an organization’s strengths, weaknesses, opportunities, and threats to an organisation internally and externally?

Answer 46

SWOT Analysis

Question 47

Which Technique describes how a person or system interacts with a solution to achieve a goal?

Answer 47

Use Cases and Scenarios

Question 48

Which Technique represents a small, concise statement of functionality or quality needed to deliver value to a specific stakeholder?

Answer 48

User Stories

Question 49

Which Technique assesses the ability of a vendor to meet commitments regarding the delivery and consistent provision of a product or service?

Answer 49

Vendor Assessment

Question 50

Which Technique brings stakeholders together for a concentrated period of time in order to collaborate on achieving a predefined goal?

Answer 50

Workshops