Chapter 3: Techniques

Question 1

Which Technique from Plan Business Analysis Approach is used to identify possible business analysis activities, techniques, risks and other relevant items to help build the business analysis approach?

Answer 1

Brainstorming

Question 2

Which Technique from Plan Business Analysis Approach is used to understand whether elements of the problem or opportunity are especially time-sensitive, high-value, or whether there is any particular uncertainty around elements of the possible need or solution?

Answer 2

Business Cases

Question 3

Which Technique from Plan Business Analysis Approach is used to review existing organizational assets that might assist in planning the approach?

Answer 3

Document Analysis

Question 4

Which Technique from Plan Business Analysis Approach is used to determine how long it may take to perform business analysis activities?

Answer 4

Estimation

Question 5

Which Technique from Plan Business Analysis Approach is used to assess how different approaches (and the supported delivery options) affect the value delivered?

Answer 5

Financial Analysis

Question 6

Which Technique from Plan Business Analysis Approach is used to break down complex business analysis processes or approaches into more feasible components?

Answer 6

Functional Decomposition

Question 7

Which Technique from Plan Business Analysis Approach is used to help build the plan with an individual or small group?

Answer 7

Interviews

Question 8

Which Technique from Plan Business Analysis Approach is used to track any issues raised during planning activities with stakeholders. Can also track risk related items raised during discussions when building the approach?

Answer 8

Item Tracking

Question 9

Which Technique from Plan Business Analysis Approach is used to identify an enterprise’s previous experience (both successes and challenges) with planning business analysis approach?

Answer 9

Lessons Learned

Question 10

Which Technique from Plan Business Analysis Approach is used to define and document the business analysis approach?

Answer 10

Process Modelling

Question 11

Which Technique from Plan Business Analysis Approach is used to validate the selected business analysis approach with stakeholders?

Answer 11

Reviews

Question 12

Which Technique from Plan Business Analysis Approach is used to assess risks in order to select the proper business analysis approach?

Answer 12

Risk Analysis and Management

Question 13

Which Technique from Plan Business Analysis Approach is used to determine the boundaries of the solution as an input to planning and to estimating?

Answer 13

Scope Modelling

Question 14

Which Technique from Plan Business Analysis Approach is used to identify possible business analysis activities, techniques, risks and other relevant items to help build the business analysis approach?

Answer 14

Survey or Questionnaire

Question 15

Which Technique from Plan Business Analysis Approach is used to help build the plan in a team setting?

Answer 15

Workshops

Question 16

Which Technique from Plan Stakeholder Engagement is used to produce the stakeholder list and identify stakeholder roles and responsibilities?

Answer 16

Brainstorming

Question 17

Which Technique from Plan Stakeholder Engagement is used to identify stakeholders who were the source of the business rules?

Answer 17

Business Rules Analysis

Question 18

Which Technique from Plan Stakeholder Engagement is used to review existing organizational assets that might assist in planning stakeholder engagement?

Answer 18

Document Analysis

Question 19

Which Technique from Plan Stakeholder Engagement is used to interact with specific stakeholders to gain more information or knowledge about stakeholder groups?

Answer 19

Interviews

Question 20

Which Technique from Plan Stakeholder Engagement is used to identify an enterprise’s previous experience (both successes and challenges) with planning stakeholder engagement?

Answer 20

Lessons Learned

Question 21

Which Technique from Plan Stakeholder Engagement is used to identify potential stakeholders and help understand the relationships between them?

Answer 21

Mind Mapping

Question 22

Which Technique from Plan Stakeholder Engagement is used to determine if the organizational units or people listed have any unique needs and interests that should be considered. Organizational models describe the roles and functions in the organization and the ways in which stakeholders interact which can help to identify stakeholders who will be affected by a change?

Answer 22

Organizational Modelling

Question 23

Which Technique from Plan Stakeholder Engagement is used to categorize stakeholders by the systems that support their business processes?

Answer 23

Process Modelling

Question 24

Which Technique from Plan Stakeholder Engagement is used to identify risks to the initiative resulting from stakeholder attitudes or the inability of key stakeholders to participate in the initiative?

Answer 24

Risk Analysis and Management

Question 25

Which Technique from Plan Stakeholder Engagement is used to develop scope models to show stakeholders that fall outside the scope of the solution but still interact with it in some way?

Answer 25

Scope Modelling

Question 26

Which Technique from Plan Stakeholder Engagement is used to depict the relationship of stakeholders to the solution and to one another?

Answer 26

Stakeholder List, Map, or Personas

Question 27

Which Technique from Plan Stakeholder Engagement is used to identify shared characteristics of a stakeholder group?

Answer 27

Survey or Questionnaire

Question 28

Which Technique from Plan Stakeholder Engagement is used to interact with groups of stakeholders to gain more information about stakeholder groups?

Answer 28

Workshops

Question 29

Which Technique from Plan Business Analysis Governance is used to generate an initial list of potential stakeholder names who may need approval roles in the defined governance process?

Answer 29

Brainstorming

Question 30

Which Technique from Plan Business Analysis Governance is used to evaluate existing governance processes or templates?

Answer 30

Document Analysis

Question 31

Which Technique from Plan Business Analysis Governance is used to identify possible decision-making, change control, approval, or prioritization approaches and participants with an individual or small group?

Answer 31

Interviews

Question 32

Which Technique from Plan Business Analysis Governance is used to track any issues that arise when planning a governance approach?

Answer 32

Item Tracking

Question 33

Which Technique from Plan Business Analysis Governance is used to find if past initiatives have identified valuable experiences with governance that can be leveraged on current or future initiatives?

Answer 33

Lessons Learned

Question 34

Which Technique from Plan Business Analysis Governance is used to understand roles/responsibilities within the organization in an effort to define a governance approach that involves the right stakeholders?

Answer 34

Organizational Modelling

Question 35

Which Technique from Plan Business Analysis Governance is used to document the process or method for governing business analysis?

Answer 35

Process Modelling

Question 36

Which Technique from Plan Business Analysis Governance is used to review the proposed governance plan with key stakeholders?

Answer 36

Reviews

Question 37

Which Technique from Plan Business Analysis Governance is used to identify possible decision-making, change control, approval, or prioritization approaches and participants?

Answer 37

Survey or Questionnaire

Question 38

Which Technique from Plan Business Analysis Governance is used to identify possible decision-making, change control, approval, or prioritization approaches and participants within a team setting?

Answer 38

Workshops

Question 39

Which Technique from Plan Business Analysis Information Management is used to help stakeholders uncover their business analysis information management needs?

Answer 39

Brainstorming

Question 40

Which Technique from Plan Business Analysis Information Management is used to help specific stakeholders uncover their business analysis information management needs?

Answer 40

Interviews

Question 41

Which Technique from Plan Business Analysis Information Management is used to track issues with current information management processes?

Answer 41

Item Tracking

Question 42

Which Technique from Plan Business Analysis Information Management is used to create a source of information for analyzing approaches for efficiently managing business analysis information?

Answer 42

Lessons Learned

Question 43

Which Technique from Plan Business Analysis Information Management is used to identify and categorize the kinds of information that need to be managed?

Answer 43

Mind Mapping

Question 44

Which Technique from Plan Business Analysis Information Management is used to document the process or method for managing business analysis information?

Answer 44

Process Modelling

Question 45

Which Technique from Plan Business Analysis Information Management is used to ask stakeholders to provide input into defining business analysis information management?

Answer 45

Survey or Questionnaire

Question 46

Which Technique from Plan Business Analysis Information Management is used to uncover business analysis information management needs in a group setting?

Answer 46

Workshops

Question 47

Which Technique from Identify Business Analysis Performance Improvements is used to generate ideas for improvement opportunities?

Answer 47

Brainstorming

Question 48

Which Technique from Identify Business Analysis Performance Improvements is used to gather assessments of business analysis performance?

Answer 48

Interviews

Question 49

Which Technique from Identify Business Analysis Performance Improvements is used to track issues that occur during the performance of business analysis for later resolution?

Answer 49

Item Tracking

Question 50

Which Technique from Identify Business Analysis Performance Improvements is used to identify recommended changes to business analysis processes, deliverables, templates, and other organizational process assets that can be incorporated into the current initiative and future work?

Answer 50

Lessons Learned

Question 51

Which Technique from Identify Business Analysis Performance Improvements is used to determine what metrics are appropriate for assessing business analysis performance and how they may be tracked?

Answer 51

Metrics and Key Performance Indicators (KPIs)

Question 52

Which Technique from Identify Business Analysis Performance Improvements is used to witness business analysis performance?

Answer 52

Observation

Question 53

Which Technique from Identify Business Analysis Performance Improvements is used to analyze existing business analysis processes and identify opportunities for improvement?

Answer 53

Process Analysis

Question 54

Which Technique from Identify Business Analysis Performance Improvements is used to define business analysis processes and understand how to improve those processes to reduce problems from hand-offs, improve cycle times, or alter how business analysis work is performed to support improvements in downstream processes?

Answer 54

Process Modelling

Question 55

Which Technique from Identify Business Analysis Performance Improvements is used to identify changes to business analysis processes and deliverables that can be incorporated into future work?

Answer 55

Reviews

Question 56

Which Technique from Identify Business Analysis Performance Improvements is used to identify and manage potential conditions or events that may impact business analysis performance?

Answer 56

Risk Analysis and Management

Question 57

Which Technique from Identify Business Analysis Performance Improvements is used to help identify the underlying cause of failures or difficulties in accomplishing business analysis work?

Answer 57

Root Cause Analysis

Question 58

Which Technique from Identify Business Analysis Performance Improvements is used to gather feedback from stakeholders about their satisfaction with business analysis activities and deliverables?

Answer 58

Survey or Questionnaire

Question 59

Which Technique from Identify Business Analysis Performance Improvements is used to gather assessments of business analysis performance and generate ideas for improvement opportunities?

Answer 59

Workshops