Chapter 2: Stakeholders Flashcards
Which Stakeholder is inherently a stakeholder in all business analysis activities, responsible and accountable for execution of business analysis activities?
Business Analyst
Which Stakeholder uses products or services provided by the enterprise, and may have contractual or moral rights that the enterprise is obliged to meet?
Customer
Which Stakeholder is any individual with in-depth knowledge relevant to the business need or solution scope?
Domain Subject Matter Expert
Which Stakeholder directly interacts with any part of a business process, product or solution?
End User
Which Stakeholder holds specialised knowledge relevant to the implementation of one or more solution components?
Implementation Subject Matter Expert
Which Stakeholder is responsible for the day-to-day management and maintenance of a system or product?
Operational Support
Which Stakeholder manages work required to deliver solutions which meet business needs, and ensures project objectives are met while balancing the project factors including scope, budget, schedule, resources, quality, and risk?
Project Manager
Which Stakeholder defines, enforces and imposes standards on a solution through legislation, governance, audits, or organisational standards?
Regulator
Which Stakeholder initiates the effort to define a business need, develops solutions which meet a business need, authorises work to be performed, and controls initiative budget and scope?
Sponsor
Which Stakeholder operates outside of the organisation, provides products or services to the organisation, and may have contractual or moral rights?
Supplier
Which Stakeholder determines how to, and verifies solutions meet defined requirements, ensures solution meets applicable quality standards, and risks are understood and minimised?
Tester
