Chapter 4 Flashcards

Explaining complex ideas to non-experts

1
Q

explanaiton

A

a process of making information clear to a person who previously did not understand it

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2
Q

schema

A

a mental representation that organizes information about a subject

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3
Q

Elaboration Likelihood Model (ELM)

A

a theory that proposes two primary cognitive processing paths we use to make decisions

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4
Q

script

A

when a schema includes a sequence of behaviors

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5
Q

seductive details

A

bits of interesting information associated with your topic, but not your part of it

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6
Q

comparison

A

connecting new information with something a person already knows

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7
Q

summary questions

A

questions that prompts the listener to give a brief synopsis or list of the main points that the talk covered

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